Reviews (294)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-onboard, beginner-friendly platform with a clean dashboard. WhatsApp automation for COD confirmation, abandoned carts, order updates, and broadcasts is often called essential for boosting conversions and reducing manual work. Merchants like the multi-channel support, clear analytics, and seamless integration with related tools. Support is frequently praised as fast, proactive, and hands-on, often resolving issues within minutes.

November 11, 2025

A big thank you to Rahul Kumar from the KwikEngage Support Team!
His guidance was truly invaluable — he patiently addressed every query and made the entire process smooth and stress-free. Rahul was extremely professional and ensured consistent follow-ups until the issue was completely resolved. He’s truly a gem at GoKwik!

I’d strongly recommend KwikEngage to any brand looking to enhance customer experience and maximize conversions through WhatsApp marketing.

Ayudiva
India
8 months using the app
Edited July 18, 2026

Very bad service experience. Their charges are much higher compared to other WhatsApp API providers, claiming to offer “premium support,” but in reality, there’s no proper assistance. Every time you reach out, they just say “email the team” — and even then, no proper solution is provided. No call support, no timely response, and overall very poor service quality. Not recommended at all.

wallet balance can not be transfer to account in any conditions.

Gavyamart Store
India
About 1 year using the app
October 30, 2025

Our experience with KwikEngage has been great! A big thanks to Manisha for her constant support — she’s always proactive, patient, and makes the whole process so much easier. She helped us build a lot of customized flows to meet our business goals and as well guided us through every step and helped us understand the platform.

Cookd Ventures
India
2 months using the app
Edited March 10, 2026

We recently had a great support interaction with the GoKwik team, and we would especially like to acknowledge Rahul Kumar for the assistance provided.

Rahul handled our query with remarkable professionalism and efficiency. His approach was extremely clear and structured, which made the entire process seamless. There was no unnecessary follow-up or confusion — everything was explained in a straightforward manner, and the required steps to address the template submission issue were implemented quickly.

What impressed us the most was his responsiveness and deep understanding of the platform. It’s rare to come across support that is both technically strong and genuinely focused on resolving the issue without delays.

Based on this experience, we truly appreciate the level of support offered by GoKwik. Rahul’s prompt assistance and expertise made the process smooth, and it reflects the reliability of the team behind the platform.

tunez
India
11 months using the app
October 24, 2025

Excellent Experience with GoKwik Engage & Support Team!

GoKwik Engage has truly helped us improve our customer potential acquisition and overall engagement. The platform offers great features that make it easy to connect with customers and boost conversions.

A special thanks to Shivi Singh for her outstanding support — she guided us through the entire setup process and was always quick to respond to our queries. Her professionalism and prompt assistance made the experience even better.

I’d rate 5 stars for both the GoKwik Engage app and Shivi Singh’s exceptional support. Highly recommended!

Ride Adventure
India
8 months using the app
October 14, 2025

Our experience with KwikEngage has been absolutely seamless. The platform is intuitive, efficient, and has genuinely helped us connect better with our customers. But what truly stands out is the exceptional support we’ve received from Riya — she’s always proactive, patient, and ready to help at any time. Her consistent guidance has made our entire setup and optimization process so much easier.

Highly recommend KwikEngage for any brand looking to simplify customer engagement and boost performance — and a special thanks to Riya for being such a reliable partner throughout!

The Kaftan Company
India
7 months using the app
September 26, 2025

KwikEngage has truly transformed how we interact with our customers. The WhatsApp integration works seamlessly, from automated cart recovery to real-time order updates, everything is smooth and efficient.

A special thanks to Riya & Kanak from the support team for her prompt and patient assistance. She made the entire setup and troubleshooting process effortless.

Highly recommended for any business looking to improve customer engagement and drive sales through WhatsApp!

Bunaai
India
3 months using the app
September 26, 2025

KwikEngage has been an absolute game-changer for our business! The seamless WhatsApp integration has made it so easy to automate cart recovery, send order updates, and keep our customers informed at every step.

A big thank you to Riya & Kanak from the support team, her guidance was invaluable. She patiently helped us with every query and made the onboarding process simple and stress-free.

I’d strongly recommend KwikEngage to any brand looking to enhance customer experience and maximize conversions through WhatsApp marketing.

UrbanStree
India
About 1 month using the app
September 19, 2025

KwikEngage is a great WhatsApp marketing solution for eCommerce websites. The platform is easy to use and has really helped us in improving our customer engagement. A special mention to Sweety Rai and her team for being extremely helpful during the setup process and for clearly explaining all the features. Excellent support and smooth onboarding experience! Highly recommended.

Go Earth store
India
7 months using the app
September 19, 2025

I’ve been using the KwikEngage app for a while now and honestly I’m impressed. The interface is clean and simple, very easy to move around. It makes engagement and communication quick and reliable, exactly like the name says.

Biggest part of the experience has been Anushka. From the start Anushka guided us without making things complicated. Anushka helped us setup automations that actually saved us a lot of time. Whenever we were stuck Anushka was quick to support. Anushka kept pushing us to improve conversions and sales. Overall Anushka really made the whole thing smooth and impactful.

POROS
India
About 2 months using the app