Reviews (294)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-onboard, beginner-friendly platform with a clean dashboard. WhatsApp automation for COD confirmation, abandoned carts, order updates, and broadcasts is often called essential for boosting conversions and reducing manual work. Merchants like the multi-channel support, clear analytics, and seamless integration with related tools. Support is frequently praised as fast, proactive, and hands-on, often resolving issues within minutes.

Edited February 10, 2026

We’ve had a good experience with KwikEngage so far.

Recently, we raised a support ticket regarding template issues, and Rahul Kumar from their support team responded quickly and helped us resolve it. He also followed up with a call to make sure everything was sorted.

We also had some issues with our catalog, and Shivi handled it really well. She was responsive, knowledgeable, and ensured the issue was properly resolved.

Overall, the support has been prompt and helpful. Recommended if you’re looking for a WhatsApp-focused engagement and cart recovery solution.

999Tee
India
20 days using the app
February 4, 2026

Excellent Experience with KwikEngage!

We had a great experience using KwikEngage. The platform is smooth, reliable, and very effective for customer engagement. Special thanks to Sweety Rai for her outstanding support—she was professional, responsive, and guided us clearly at every step. Highly recommended for anyone looking for a dependable engagement solution.

Aryaki
India
About 1 hour using the app
February 3, 2026

We have migrated from Wati, for entire platform access. The dashboard is very useful and its super easy to use at affordable pricing. Vishnu Teja is the person who helped us in Onboarding, and been really helpful

MMWEAR
India
18 days using the app
January 22, 2026

The main reason I joined Kwik Pass and Kwik Engage is for their conversion and automation features, which I believe are currently among the best available in India. Looking forward to seeing strong results with their platform.
I recently completed the onboarding session with Kwik Engage representative Kartikey, and it was a really good experience. The session was clear, helpful, and well explained. I genuinely hope we continue to receive the same level of support from the team going forward.

Nexsoul
India
13 days using the app
January 20, 2026

We had a great experience using the KwikEngage app. The service quality is excellent, and the connectivity is very reliable. The implementation process was smooth and easy, even with our custom setup. Special thanks to Sweety ma’am, who helped us throughout the setup process. she was very supportive, responsive, and made the entire integration hassle-free. Overall, KwikEngage has helped us improve engagement effectively, and we highly recommend it.

Delan
India
29 days using the app
January 20, 2026

My experience with GoKwik, especially through KwikEngage, has been really positive so far. What I genuinely like is how seamlessly KwikEngage connects with the rest of the GoKwik ecosystem like Return Prime, GoKwik Checkout, and KwikPass. As a D2C brand, having all these pieces work together smoothly makes a huge difference because it feels like a complete, well thought out solution rather than separate tools stitched together.

A big shoutout to Tanmay as well, who supported me through the entire onboarding process. He was extremely proactive on WhatsApp, very responsive, and super organised in the way he handled every issue. He noted down each problem I shared and made sure they were resolved one by one, which gave me a lot of confidence in both the product and the team behind it. Overall, it’s been a very smooth and reassuring experience working with GoKwik.

Brune
India
7 months using the app
January 14, 2026

I've tried Interakt (decent but missing key features), then Aisensy (worst customer support ever - they just send video links and expect you to solve everything yourself).

Finally switched to GokWik Engage and I'm completely satisfied!

What makes GokWik different:
- Their team creates all your templates for you
-15-day dedicated WhatsApp support group
-Real hand-holding, not just automated responses

Special shoutout to Tanmay from their team who helped me tremendously throughout the setup and onboarding. His support made the entire transition smooth and hassle-free.

If you want a WhatsApp marketing app that actually supports you, go with GokWik Engage. Don't waste time like I did with other apps!

Highly recommended!

Ratnaya Organics
India
3 months using the app
January 9, 2026

KwikEngage has truly been a game-changer for our business.
A special thanks to Sweety, who helped us with everything and ensured the entire setup was done smoothly. From automated cart recovery to seamless WhatsApp order updates, every feature works flawlessly. The support was proactive, clear, and extremely helpful throughout the process. Thanks to Sweety’s guidance, our WhatsApp integration is now running perfectly and has improved our customer communication significantly..

Shopesy
India
16 days using the app
Edited December 12, 2025

The team is great and extremely supportive! Manisha helped me throughout the setup process and was always quick to respond whenever I needed assistance. The app works smoothly and has been very helpful for my store. Highly recommended!

Rubina and Manisha both work very professionally. They help with even the smallest concerns and guide us through the entire process, making everything much easier for us in the future.

Cannac
India
22 days using the app
November 28, 2025

Excellent Experience with GoKwik Engage & Support Team!

GoKwik Engage has truly helped us improve our customer potential acquisition and overall engagement. The platform offers great features that make it easy to connect with customers and boost conversions.
We have meeting regarding Segment and campaign to akriti they clear all doubts

Bullar Fitness
India
5 months using the app