Reviews (294)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as an easy-to-onboard, beginner-friendly platform with a clean dashboard. WhatsApp automation for COD confirmation, abandoned carts, order updates, and broadcasts is often called essential for boosting conversions and reducing manual work. Merchants like the multi-channel support, clear analytics, and seamless integration with related tools. Support is frequently praised as fast, proactive, and hands-on, often resolving issues within minutes.
Refine
-
By rating
we started since last month it has automated our tasks and flow creation is also easy it helps in conversion also. i had connect with @akrati to resolve instagram flows it was resolved quickly.
We had a great experience with Kwik Engage. Their team was highly supportive, knowledgeable, and proactive throughout the entire process. They guided us step-by-step in setting up the ecosystem, ensuring everything was configured smoothly and efficiently. Their responsiveness and problem-solving approach made the integration seamless and hassle-free. Overall, a very reliable team that genuinely helped us get up and running with confidence.
The onboarding process was effortlessly smooth. Pakhi made the setup seamless by customizing templates to our exact requirements. Her clear guidance through every step gave us a thorough understanding of the platform right from the start. The team is consistently available, resolving even the minor queries immediately. This app has successfully automated many manual tasks, and the cart recovery tool has become an essential asset!
Amazing experience using this app! The setup was smooth and the features work perfectly for our store. It has really helped us streamline our process and improve overall efficiency. Special thanks to Rajath for the incredible support as he guided us at every step and resolved all our queries quickly. Highly recommended for any Shopify store looking for a reliable solution and great customer support!
Great app with excellent onboarding & support
We’ve implemented KwikEngage across WhatsApp, Instagram, and Facebook, and the experience so far has been very smooth. The platform makes it much easier to manage conversations and set up structured automations across channels.
We’ve also recently started using KwikPass, and it’s looking very promising — excited to see how it performs as we scale.
A special mention to Kartikey for the onboarding and support. He was extremely helpful, patient, and thorough in guiding us through the setup and ensuring everything was aligned with our requirements. Overall, a great experience with both the product and the team.
Great experience with Kwik Engage so far. The onboarding process was smooth and well-structured,and we've found the platform to be very useful for setting up WhatsApp automation, customer journeys, and customized workflows. The flexibility of the platform makes it easy to build flows around our specific business requirements rather than relying only on standard templates.
A special shoutout to Rahul Kumar from Kwik Engage for the exceptional support throughout the process. Rahul has a very deep understanding of the platform and was able to quickly understand our requirements, identify the right approach, and provide practical solutions without unnecessary back-and-forth.
What we appreciated most was how hands-on and responsive he was. Whenever we came across an issue or needed help setting up a more complex automation or custom workflow, Rahul was quick to jump in, troubleshoot the problem, and guide us toward a solution. His knowledge of the platform made a noticeable difference, especially when we were working on requirements that went beyond basic configurations.
It's also great to have someone who doesn't simply point you toward documentation or videos but actually takes the time to understand the use case and help find the right solution. His responsiveness, technical understanding, and willingness to go the extra mile made the overall experience much smoother for our team.
Overall, we've had a really positive experience with Kwik Engage, and Rahul's support has been a major part of that experience. Highly recommend the platform, especially if you're looking for a WhatsApp automation solution backed by a knowledgeable and responsive support team.
I have interacted with Sweety Rai, for my onboarding process - Kwik Engage and Kwik Pass. She has got a lot of clarity and explains use cases in depth and with patience. The overall experience has been good.
Their shopify integration and related features are better than other WhatsApp APIs... Recommend it for that. Thank you.
Love the support through out the process, very smooth integration and the system is also very helpful for business growth.
Pakhi and team was helpful in fixing all the issues we had and now it's up and running.
KwikEngage has been quite helpful for us.
The team is responsive and understands Shopify well. A special shoutout to Shivi - she helped us promptly with the hygiene check, identified gaps, and fixed a few things here and there without back-and-forth.
Overall, a solid tool with a supportive team behind it.
Amazing experience entire team is so supportive. Tanmay took care of our integration and support he was so helpful and to the point. It all happened so quick and after a long time im happy things worked out well. Because in most cases after the sales the tech integration and onboarding takes a toll as we use multiple tools and apps we always ended up following up for weeks, but this one was so seemless. Thanks to Shreya and Shreshthi as well. Kudos and keep up the good job guys!