Reviews (295)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-onboard, beginner-friendly platform with a clean dashboard. WhatsApp automation for COD confirmation, abandoned carts, order updates, and broadcasts is often called essential for boosting conversions and reducing manual work. Merchants like the multi-channel support, clear analytics, and seamless integration with related tools. Support is frequently praised as fast, proactive, and hands-on, often resolving issues within minutes.

May 5, 2026

Pakhi helped me set up KwikEngage in a very smooth and easy manner. She was polite throughout the entire integration process and clearly understood my business requirements. Her support made the whole setup hassle free. Thanks to Pakhi and the GoKwik team for the great work!

Truewello.com
India
28 days using the app
March 13, 2026

Great experience with Kwik Engage so far. The onboarding was smooth, and the platform makes WhatsApp automation and custom flows really easy to set up.

A big shoutout to Tanmay for handling the implementation part and helping us set up the automations smoothly. His support during the setup made the entire process simple and hassle free.

Also thanks to Utkansha Gaur, who was our POC throughout the process and was always responsive and helpful whenever we needed assistance.

Satmi
India
4 days using the app
March 12, 2026

I've had an excellent experience using Kwik Engage. The onboarding was seamless, and the platform makes automating WhatsApp communications incredibly easy. I would like to specially appreciate Vishnu Teja for the extraordinary support provided. He was quick to respond, helpful in every step, and made the entire process smooth and efficient. Highly recommend this app for anyone looking for easy automation solutions.

THE MEN THING
India
12 months using the app
May 1, 2026

Rahul Kumar from KwikEngage support team helped me resolve my whatsapp abc issue in 5 minutes. Response was on point and fast. Thanks.

Folk Bazar
India
3 months using the app
March 10, 2026

I had a fantastic experience setting up my bot with Kwik Engage. I want to specifically highlight Shivi, who helped me with the implementation. She made the entire process incredibly easy; her explanations were clear, smooth, and very professional. The GoKwik over all including their checkout and cart features works seamlessly, but it’s their support team that makes the real difference. I’m really happy with the product and the service I’ve received. Highly recommended to other D2C Businesses.

KiddiKind
India
6 months using the app
April 30, 2026

Shivi stepped in to help when I was facing some issues with a WhatsApp broadcast, and she was absolutely wonderful. She was incredibly helpful, courteous, and quick to assist. I really appreciated her positive energy and vivacious personality—it made the whole experience much smoother and pleasant.

Zest Mélange
India
11 months using the app
Edited April 28, 2026

Vishnu Teja helped me to resolve my whatsapp number issue

Colourcharades
India
23 days using the app
February 27, 2026

We at PRONK had an exceptional support experience, all thanks to Rahul Kumar from the GoKwik Support team.

What truly stood out was his patience, clarity, and precision. There was absolutely no unnecessary back-and-forth — Rahul kept the communication crisp, transparent, and completely solution-oriented. He not only helped us successfully implement all the utility flows but also took the time to thoroughly explain Meta’s frequency capping guidelines and the smart retry mechanism in detail.

When we reached out to him again, he was immediately available, connected with us over Google Meet, and proactively assisted us in recreating the utility templates that had been incorrectly categorized as marketing by Meta.

Having worked with multiple support teams across different platforms, we can confidently say that Rahul’s professionalism, technical expertise, and ability to resolve issues swiftly made this one of the smoothest support experiences we’ve had so far.

We highly recommend GoKwik — and especially Rahul — to any business looking to scale with a dependable, knowledgeable, and proactive support team behind them.

pronk.in
India
3 months using the app
February 26, 2026

Had a great experience with KwikEngage integration on my Shopify store. I connected Google Meet for COD confirmation and checkout automation, and Vishnu Teja guided me really well throughout the setup. He explained everything clearly and helped arrange the complete flow smoothly. Very supportive and knowledgeable person. Highly recommend KwikEngage and their support team!

Moncheri
India
10 days using the app
February 18, 2026

We had a great experience with Kwik Engage for our WhatsApp integration. From the initial setup to the final implementation, the entire process was handled smoothly and professionally.
A special thanks to Sweety, the support executive, who guided us step-by-step from scratch, patiently explaining every detail and ensuring everything was configured perfectly.
The onboarding was clear, timelines were maintained, and any queries we had were resolved promptly. Overall, the team made the complete WhatsApp integration seamless and stress-free, and we truly appreciate their dedicated support and expertise.

Puriteo
India
About 2 hours using the app