CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (807)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

June 21, 2024

Great service and great app!

Fill Up Buttercup
United States
2 months using the app
CWILL replied June 23, 2024

Thank you so much for your fantastic review! We're thrilled to hear that you are pleased with both our service and our app. Your satisfaction is our top priority, and it's wonderful to know that we've met your expectations. If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to help!

Thank you again for your kind words and support to Loloyal.

Best regards,

Kim|Loloyal Support Team of Channelwill

June 18, 2024

Great

lattenda-us
United States
About 1 hour using the app
CWILL replied June 19, 2024

Thank you for leaving us a good feedback! We appreciate your support and look forward to serving you again soon!

Best regards,
Sophie
Loloyal Customer Support 🌟

June 2, 2024

So far Im having good experience with this app.

Yoruba House
United States
2 days using the app
CWILL replied June 5, 2024

We appreciate your feedback and are glad to hear that you're having a good experience with our app. We're committed to providing the best possible experience for our users, and your input helps us achieve that goal.

Best regards,
Sophie
Loloyal Customer Support 🌟

May 9, 2024

kind and helpfull customer service

HTVMAX
United States
Over 1 year using the app
CWILL replied May 12, 2024

Thank you so much for your wonderful review! We're delighted to hear that you found our customer service team to be kind and helpful. Providing exceptional customer service is a cornerstone of our company values, and it's incredibly rewarding to hear when we've met or exceeded our customers' expectations. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Loloyal Support Team

May 7, 2024

good support chat

Domin8Active
India
21 days using the app
CWILL replied May 8, 2024

We're delighted to hear that you had a positive experience with our support chat! 😊👍 Thank you for taking the time to share your feedback! If you ever need assistance in the future, don't hesitate to reach out.

Best regards,

Sophie|Loloyal Support Team

May 7, 2024

As I have been working through the setup the support team have been amazing. It has also been nice to finally find a product that come close to the free in built functionality we had in our previous POS that doesn't cost a fortune.

Paper Flourish
Australia
About 6 hours using the app
CWILL replied May 8, 2024

Thank you so much for your kind words! 🌟 We're thrilled to hear that our support team has been able to assist you effectively. 😊 It's great to know that you've found value in our product, especially in comparison to your previous POS system. 💼 We're committed to providing you with top-notch service and functionality without breaking the bank! 💰 If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 🚀

Best regards,

Sophie|Loloyal Support Team

May 6, 2024

simple and easy to use

Crown Royale
United Kingdom
12 minutes using the app
CWILL replied May 8, 2024

We're thrilled to hear that you find our service simple and easy to use! 😊💻 Thank you for sharing your positive experience!

Best regards,

Sophie|Loloyal Support Team

April 30, 2024

Everything I was looking for and support was A+++, really easy to set up, highly recommend!

Christian Craft Paper
United States
About 2 hours using the app
CWILL replied May 2, 2024

Thank you so much for taking the time to share your experience with Loloyal! We're thrilled to hear that you found everything you were looking for and that our support team provided A+++ assistance.

Making the setup process easy and seamless is one of our top priorities, so we're delighted to hear that you found it straightforward. Your recommendation means the world to us, and we truly appreciate your trust in our app.

If you ever have any questions, need assistance, or have further feedback to share, please don't hesitate to reach out. We're here to help every step of the way!

Thanks again for choosing our app, and we look forward to serving you in the future.

Best Regards,

Kim|Loloyal Support Team

April 24, 2024

Just downloaded this app after trying multiple others and this one seems to be the best value for service so far. Still learning the ropes but I appreciate the customer service chat function in getting me started!

Luna Collective
Canada
43 minutes using the app
CWILL replied April 25, 2024

Thank you for choosing Loloyal and for your positive feedback! We're thrilled to hear that you found our app to be the best value for service among the options you've tried. We understand that learning new software can take some time, but we're here to help every step of the way. We're glad our customer service chat function was able to assist you in getting started, and we're here to support you as you continue to learn and explore the features of our app. If you have any questions or need further assistance, please don't hesitate to reach out. We're dedicated to providing you with the best possible experience!

Best Regards,

Kim|Loloyal Support Team

April 13, 2024

For multi language I will use it

123publiishinghouse
Hong Kong SAR
About 17 hours using the app
CWILL replied April 14, 2024

That's great to hear! 🌍💬 Using it for multi-language support will definitely enhance your website's accessibility and reach. If you have any questions or need assistance with implementing it, feel free to reach out. We're here to help! 🚀😊

Best regards,
Sophie 💗
Loloyal Customer Support 🌟