CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (805)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

March 27, 2023

Good customer care, we got issues but they tried their best to solve them, and they solved in 72h. Satisfied.

Beauty Shop Mary
Italy
2 months using the app
CWILL replied March 27, 2023

Hi There,

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share.

You can follow our community to get our app roadmap 👉 https://loloyal.canny.io. Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
Sophie | Loloyal Team

November 15, 2022

El soporte es bueno, estoy probando aun, para ver si sigue la calificación en 5 estrellas, más delante veremos

Moreka Shop
Mexico
About 1 hour using the app
CWILL replied December 2, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

Edited February 27, 2023

Buen servicio al cliente, aun me estoy familiarizando con la aplicación, para ver si es lo que busca mi negocio

Sport Tag
Guatemala
38 minutes using the app
CWILL replied February 27, 2023

Agradecemos que se haya tomado el tiempo para escribir una excelente reseña y brindar sus opiniones.
Nos complace brindarle un excelente servicio, si tiene alguna pregunta, no dude en dejarnos un mensaje. Muchas gracias.
-Catalina

October 30, 2022

Très cool et intuitif ! Support très réactif et sympathique, Franchement c'est parfait. Je recommande vivement !

Backdoorbs
France
22 days using the app
CWILL replied November 2, 2022

Dear firends at Backdoorbs,

Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Loloyal Team

November 15, 2022

The features are rich, the customer service is instantly online, and the problems are handled quickly, very good

Li ヨガ
Japan
About 1 hour using the app
CWILL replied December 2, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

February 21, 2023

Nice app to use. And CS is fast to reply our need. Recommend to use this app, help your shop t increase business

zenlanhk
Hong Kong SAR
26 minutes using the app
CWILL replied February 21, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

Edited May 24, 2023

毎度のことながら、いつも親切に対応していただいてありがとうございます。内容いかんにかかわらず、何事にも真摯に対応していただき、感謝しております。こちらのほうが理解していなくとも忍耐対よく説明していただきありがとうございます。

tengudou-dgs
Japan
7 months using the app
CWILL replied December 26, 2022

このような素晴らしいレビューをお書きいただき、ご意見をお寄せいただきありがとうございます。
ご不明な点がございましたら、お気軽にメッセージを残してください。大いに感謝する。
-Mariadel

November 16, 2022

the chat with Mariadel was great ! It resolved my problem very well, I will keep the app in my store, thank you !

ALMMA PARIS
France
About 1 hour using the app
CWILL replied December 1, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

January 20, 2023

very useful app. you can translate in your own language and custom colors and themes. assistance very helpful too.

Hyggekrog - Candle&Co
Italy
About 2 hours using the app
CWILL replied January 22, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Christina

February 16, 2023

davvero fantastica su tutto e poi gratis...da non crederci!
Consigliatissima soprattutto per inesperti e prime armi

Seguitel.it
Italy
2 days using the app
CWILL replied February 16, 2023

Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, se vous avez besoin d'aide, n'hésitez pas à nous contacter.
-Mariadel