CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (805)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

Edited December 22, 2022

Un très bon programme de fidélité avec des offres intéressantes. L'assistance par chat est rapide et très réactive. Elle nous a été d'une grande aide ! Nous recommandons ! Merci

monpetitherbier
France
About 18 hours using the app
CWILL replied December 26, 2022

Nous apprécions vos aimables paroles et le temps que vous avez pris pour nous faire part de vos commentaires. Le service client est notre première priorité, nous sommes donc ravis de l'avoir rempli ! Votre entreprise rend notre travail gratifiant. Je l'apprécie sincèrement.
-Mariadel

August 16, 2022

Loyalty rewards is beyond amazing so is this APP! It is very simple to use.The app works great. Amazing support! Absolutely recommended. The best support I had from a Shopify store app...

autointhebox
Hong Kong SAR
About 11 hours using the app
October 31, 2022

Great! I'm getting started on the app, which is fairly new but sufficient for now. And it's freeee !!!
I had to ask a question. The chat is very fast, helpfull and friendly, I recommend it!

PIMSIE
Belgium
About 2 months using the app
CWILL replied December 3, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

March 21, 2023

Mariadel è stata veloce ed efficace e mi ha aiutata moltissimo. App davvero consigliata, manca solo l'integrazione in una pagina e non solo con widget, perche da mobile il widget limità la visibilità.

Woolly Yarn Shop
Italy
12 months using the app
CWILL replied March 21, 2023

Grazie per la splendida recensione e per aver dedicato del tempo a condividere il tuo feedback. La nostra priorità è il servizio clienti e siamo entusiasti di aver raggiunto quel segno! I clienti come te rendono il nostro lavoro un piacere. Grazie mille, se hai bisogno di aiuto, non esitare a contattarci.
-Mariadel

February 22, 2023

Super service!
I had some problems after installation the app. The service replayd within 24h. It was an uncommen buck which was solved very fast. All further questions I had were asked super fast from catherin. Thank you!

RANKENWERK
Germany
8 days using the app
CWILL replied February 22, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine

January 2, 2023

Great App, does what its supposed to do.
Easy to use for costumers. Many Options how you want to handle your reward system.
Ref system works like a charm.
Live Chat has quick response times and makes the first steps really easy.

JLR Design
Germany
1 day using the app
CWILL replied January 3, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

April 13, 2023

good customer support, thanks to Mariadel today got the set up sorted. I think they restrict the functions quite a bit - until you do the paid version. But for us, we decided to go ahead to try for there are both online and offline customers going to come in

decor8ion
Hong Kong SAR
6 months using the app
CWILL replied April 13, 2023

Thank you for taking the time to write your feedback! It's an honor for us to provide excellent service to you. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~

- Mariadel

February 2, 2023

Thanks for the instant and quality customer service from Mariadel! It's important to assist me in understanding the use of this app! Hope that the application of this reward program will help our store to keep our customers and increase the return rate in this competitive online market!

DoMa Bookstore
Hong Kong SAR
About 3 hours using the app
CWILL replied February 2, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

Edited January 5, 2023

Einfach wow! Extrem starke App mit dem wir unsere Rate der wiederkehrenden Kunden stark erhöht haben. Der Support antwortet super schnell und zuverlässig. Leider fehlen noch einige wichtige Funktionen, die jedoch für die Zukunft geplant sind und auch umgesetzt werden. Sehr große Empfehlung!

DER BANDMARKT
Germany
About 20 hours using the app
CWILL replied January 5, 2023

Wir schätzen Ihre freundlichen Worte und die Zeit, die Sie sich genommen haben, um Feedback zu geben. Kundenservice steht bei uns an erster Stelle, daher freuen wir uns, dass wir ihn erfüllt haben! Ihr Geschäft macht unsere Arbeit lohnend. Ich schätze es aufrichtig.
-Mariadel

January 11, 2023

LOYALTY app is able to be believed as the best reward & referral app. Not only is it for free now but also great in design, well-compatible with the site theme, as well as functional personalization Like free products, I found out that different products can cost different points, which is excellent!

DEPULEY
United States
38 minutes using the app
CWILL replied January 12, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Mariadel