CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (805)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

October 27, 2025

Great app, works flawlessly and great service.

NAAY 納以精品防水胸背
Taiwan
About 7 hours using the app
CWILL replied October 30, 2025

Hello there,

Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance.

Best regards,
Trustoo Loyalty Support Team

October 2, 2025

Parfait

Creatix by J
France
About 1 hour using the app
CWILL replied October 2, 2025

Merci beaucoup pour votre avis 5 étoiles ! Nous vous remercions sincèrement pour vos aimables paroles et sommes ravis d'apprendre que notre service client vous a été utile lors de votre transition vers notre application. Votre soutien nous est précieux et nous espérons pouvoir continuer à vous aider.

September 20, 2025

So good, it's important for US.

OUMOSHAVINGBRUSH
China
7 months using the app
CWILL replied September 26, 2025

Hello there,

Thank you so much for your kind words! We’re glad to know that our app is important and valuable for you. Your support means a lot to us, and we’ll continue working hard to provide you with the best experience.

Best regards,
Trustoo Loyalty Support Team

September 20, 2025

Only for shopify plus user?

LITTLE DEERLY BABIES AND KIDS
Malaysia
10 months using the app
CWILL replied September 26, 2025

Hello,

Thank you for taking the time to leave a review.

To clarify, TrustWILL Loyalty is available to all Shopify merchants, regardless of your Shopify plan.

Some confusion may arise due to Shopify’s own checkout system rules. Shopify controls what types of customizations are allowed within the checkout page, and certain checkout UI customization capabilities are only fully available on Shopify Plus.

Because of this, the limitation is not related to our app itself, but to Shopify’s platform requirements.

We’re sorry for any misunderstanding this may have caused, and we’re happy to help clarify further or assist your business anytime.

Best regards,
TrustWILL Loyalty Team

September 12, 2025

This is a very innovative plugin. As a seller, I'm very attracted to this feature. I've checked the websites of my most competitive peers and they all use Loloyal, which can boost buyers' purchasing desire and increase repurchase rates. I highly recommend it.

TODIMART
Hong Kong SAR
About 7 hours using the app
CWILL replied September 17, 2025

Hello there,

Thank you for your thoughtful review! 🌟 We’re thrilled to hear that you find Loloyal innovative and valuable for boosting customer engagement and repeat purchases. It’s great to know that you see its potential compared to your peers’ stores. Your recommendation means a lot to us, and we’ll continue working hard to bring you even more features to support your success.

Best regards,
Loloyal Support Team

September 5, 2025

Ho appena installato l'app, ottime funzioni e super assistenza, grazie!

Lady&Oscar
Italy
26 minutes using the app
CWILL replied September 17, 2025

Ciao,

Grazie mille per il tuo splendido feedback! 💙 Siamo entusiasti di sapere che stai apprezzando le funzionalità e che il nostro team di supporto è riuscito ad assisterti. Continueremo a lavorare con impegno per offrirti la migliore esperienza possibile.

Cordiali saluti,
Team di Supporto Loloyal

September 3, 2025

Seems great, haven't really started using it yet but costumer services are great, helps immidiatly. Lokoks good so far. This one I can have in my language, norwegian, and I can translate the words myself so that it appears in norwegian for my norwegian costumers. No other apps as I have found have done this so it's a plus

Lev Logisk
Norway
About 4 hours using the app
CWILL replied September 17, 2025

Hello there,

Thank you for your thoughtful feedback! We’re happy to know that our customer service has been able to assist you quickly and that you’re finding value in the language customization options. It’s wonderful that you can easily adapt the app for your Norwegian customers. We look forward to supporting you as you continue exploring and using the app!

Best regards,
Loloyal Support Team

August 25, 2025

Vielen Dank für Ihre Beratung! Ich habe jetzt den App verstanden mit Ihrer Hilfe. Super Unterstützung!

VitoLibro Verlag
Spain
41 minutes using the app
CWILL replied September 1, 2025

Hallo,

vielen Dank für Ihre lieben Worte! 🌟 Es freut uns sehr zu hören, dass unser Support Ihnen geholfen hat, die App besser zu verstehen. Ihr Feedback motiviert uns wirklich, weiterhin den bestmöglichen Service zu bieten.

Wir sind jederzeit für Sie da, falls Sie weitere Unterstützung benötigen. 💙

Mit freundlichen Grüßen
Loloyal Support Team

July 14, 2025

Great support

FYU
Japan
4 days using the app
CWILL replied July 20, 2025

Thank you so much for the review and support! We're really happy to hear that you’re satisfied with our support. Your kind words mean a lot to us. If you ever need anything, don’t hesitate to reach out — we’re always here to help!

Best regards,
Cassie | Loloyal Support Team

June 14, 2025

TOP

Nature In Vet
France
2 days using the app
CWILL replied June 21, 2025

Thank you for the awesome feedback! We're glad to hear you're loving the app. If you ever need any help, feel free to reach out — we're always here for you!

Best regards,
Cassie | Loloyal Support Team