CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (805)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

May 18, 2024

The best customer care I've ever experienced. The app is the best!

Aim Care
Italy
1 day using the app
CWILL replied May 19, 2024

Thank you so much for your fantastic review! We're thrilled to hear that you consider our customer care the best you've ever experienced and that you think our app is the best. Providing exceptional customer service and a top-notch app is our mission, and it's incredibly rewarding to know that we've met your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Thank you again for your kind words and support.

Best regards,

Kim|Loloyal Support Team

May 6, 2024

great app and great support

andlab
Hong Kong SAR
2 months using the app
CWILL replied May 8, 2024

Thank you for your kind words! We're thrilled to hear that you're enjoying our app and that you've had a positive experience with our support team. 😊👍 We're here to help whenever you need us!

Best regards,

Sophie|Loloyal Support Team

May 3, 2024

Very good plug-in, customer service is very good

chimidoll
China
32 minutes using the app
CWILL replied May 4, 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying our plugin and that you've had a positive experience with our customer service team. 🌟 If you ever need any further assistance, don't hesitate to reach out! 💬 We're always here to help.

Best Regards,

Sophie|Loloyal Support Team

Edited April 23, 2024

Just helped with some big things. Nice support, happy to build this new loyal program with them.

Dojo.uy
Uruguay
9 months using the app
CWILL replied April 20, 2024

Hello There,

Thank you for taking the time to leave such a positive review. We're glad we could be of assistance with your recent challenges. We appreciate your trust in us as you build your new loyalty program, and we're committed to providing excellent support every step of the way. 💓

Best regards,
Nova|Loloyal Customer Support

March 11, 2024

Todas las dudas las han resuelto por el chat de forma ágil y rápida.
Aún no hemos activado la totalidad de funciones para poder hacer una valoración global, pero dentro del Plan "STARTED" sugerimos como mejora, una mayor personalización del Widget y las url de destino.

Sign24h Europe, S.L.U. - B16996787
Spain
About 1 month using the app
CWILL replied March 12, 2024

¡Agradecemos tu comentario! 😊 Nos alegra saber que nuestro servicio de chat ha sido ágil y rápido para resolver tus dudas. ¡Estamos emocionados de que estés explorando todas las funciones de nuestro Plan "STARTED"! 🚀 Tomamos en cuenta tu sugerencia y trabajaremos en mejorar la personalización del Widget y las URL de destino. ¡Estamos aquí para ayudarte en cada paso del camino! 🌟 ¡Gracias por ser parte de nuestra comunidad! 💙

Saludos cordiales,
Sophie
Atención al cliente de Loloyal 🌟

March 5, 2024

The app is helpful and the service is very good.

VEGEGA Metal Raised Garden Bed
Hong Kong SAR
About 1 year using the app
CWILL replied March 6, 2024

Thank you for the positive feedback! 😊 We're delighted to know that you found our App helpful and our customer service very good! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

February 12, 2024

Perfect support (thanks Sophie) and perfect tool, I really recommend !

NKOSI.
France
About 1 hour using the app
CWILL replied February 18, 2024

Absolutely thrilled to hear you had a positive experience with our support, especially with Sophie! 😊 We're delighted that you find our tool perfect and appreciate your recommendation! 🌟 Thank you for your kind words! If you ever need assistance or have further feedback, feel free to reach out. Happy to have you on board! 🚀 #CustomerSatisfaction #PerfectTool

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

November 29, 2023

该软件功能丰富,非常好用

KST-Servo
China
14 days using the app
CWILL replied December 3, 2023

感谢您的积极评价!😊 我们很高兴您觉得我们的软件功能丰富且易于使用。如果您有任何其他建议或需求,请随时告诉我们。感谢您的支持!🌟

Sophie|Loloyal Team💎

November 29, 2023

Great and very good cutsomer support

東京雜貨店 Chocodream_JP
Hong Kong SAR
About 2 hours using the app
CWILL replied December 3, 2023

Thank you so much for your kind words! 🌟 We're thrilled to hear that you had a great experience with our customer support. 😊 If you ever need assistance again, feel free to reach out – we're here to help! 🚀

Sophie|Loloyal Team💎

November 17, 2023

support is good

阿爾卑斯戶外
Taiwan
About 19 hours using the app
CWILL replied November 18, 2023

Thank you for the positive feedback! 😊 We're delighted to hear that you found our support helpful. If you have any more questions or need assistance in the future, feel free to reach out! 🌟

Sophie|Loloyal Team💎