CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (804)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

February 12, 2023

Great expedited service. I love apps that have live chat. It is so difficult when you have to send an email for help and wait a few days to get help. Loloyal goes the extra mile.

AcrylicMeThat
United States
12 minutes using the app
CWILL replied February 12, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

December 12, 2021

I love that this app is just starting out and I'm helping them build! I love that it's much less expensive than the competetors and allows me to offer a rewards system without having to spend half my monthly profit to do so.

DEK Customs
United States
10 minutes using the app
CWILL replied December 13, 2021

Dear firends at DEK Customs,

Thanks for your kindness and trust!

Your encouragement will drive us to provide more functions and do better. We are working on promoting your business success.

If you have any problem, please contact us and we will solve it immediately.😘

Best regards,
Sealapps

October 16, 2022

Good customer service. I asked for the help and she was so nice to work with. Definitely knows her business. Will continue to use this company. Great customer service very knowledgeable and helpful. Policy was specific to my needs.

KF.LIFE
India
About 17 hours using the app
February 27, 2023

Still at the testing phase but this app seems perfect to handle our loyalty program. The level of customization of the interface seems great and everything can be translate in your own language.
On top of it, support was super responsive. Great experience!

京都 ちきりや
Japan
About 1 hour using the app
CWILL replied February 27, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if
you have any problems.
-Mariadel

February 25, 2023

I had this app added to my store, and the features are beyond incredible so far! The customer service is just impeccable. Mariadel assisted me with the app's setup, and she was great! Mariadel went above and beyond to make sure Loloyal can meet the needs of my brand consumers!! Highly Recommend.

STEALPLUG EST 2017
Malaysia
4 days using the app
CWILL replied February 26, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

June 13, 2022

i think there are a few paid reviews in here.... functionality - this app works very well. but the translated english, which you cannot change, is so horrifically broken that it will actually confuse your customers. "$25 off if collection of all" <- that doesnt even make sense. really wish they would fix that, but this is intentionally causing uncertainty and questions for customers. with the language issues in place, its a completely useless app.

Upgrade Keyboards
United States
About 1 hour using the app
CWILL replied June 22, 2022

Hi Upgrade Keyboards,

Thank you for taking the time to share your experience.

We understand how frustrating it must have been to encounter unclear or incorrect wording. Clear and accurate communication is critical for any customer-facing experience, and we’re sorry that this fell short at the time.

Since then, we’ve made significant improvements to our Text & Language feature. You can now fully customize customer-facing text, allowing you to align the wording with your brand tone and ensure clarity for your customers. This update was driven by feedback like yours, and it has been a key focus area for our team.

We’d love for you to revisit TrustWILL Loyalty and see if the improvements better meet your expectations. If you have any specific requirements or need assistance with customization, our team is always here to help.

Thank you again for your valuable input. It has helped us build a better product.

Best regards,
TrustWILL Loyalty Team

March 14, 2024

good

KUMO HOME
Hong Kong SAR
About 3 hours using the app
CWILL replied March 15, 2024

Thank you for the positive feedback! 😊 We are happy to know that you found our App good! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

July 28, 2023

Just started using the app. It is a seamless to install and easy. Great customer service! We are excited to see how it works for our store.

ThumbPRO
United States
35 minutes using the app
CWILL replied July 30, 2023

Thank you for your feedback! We are thrilled to hear that you found our app seamless to install and easy to use. Our team is always here to provide great customer service and support. We hope our app will help drive success for your store and we look forward to hearing about your experience with it.

- Sophie

July 16, 2023

Easy to use, easy to setup. Fast, quick and easy. Looking forward to offering this to our customers to help build loyalty.

RuggedPilot
United States
4 minutes using the app
CWILL replied July 20, 2023

That's great to hear! We're thrilled that you found our product easy to use and set up. We believe that offering our solution to your customers will not only help build loyalty, but also improve their overall experience. Thank you for choosing our product!
-nona

June 26, 2023

I am extremely satisfied with the services provided by LL: Loyalty Rewards Referrals! Prior to using their services, I was not familiar with referral reward programs, but they have impressed me with their professionalism and efficiency.

First and foremost, I want to commend them for their outstanding customer support. Whenever I had any questions or concerns, they were always quick to respond and provide solutions. Their team is highly professional and friendly, ensuring that I receive comprehensive help and support. This made me feel confident and reassured.

Secondly, LL: Loyalty Rewards Referrals has a brilliantly designed rewards program. They offer various enticing rewards and promotions that make referrals more engaging and motivating. I found their program to be simple and easy to understand, allowing me to participate effortlessly and reap the corresponding rewards. The straightforward design helped me quickly engage and enjoy the benefits.

Most importantly, LL: Loyalty Rewards Referrals provides authentic and valuable rewards. Shortly after using their services, I received some incredibly useful rewards that further enhanced my satisfaction. They offer a diverse range of rewards, including discount coupons, gift cards, and special events, ensuring that everyone can find rewards suitable for their preferences.

In conclusion, I highly recommend LL: Loyalty Rewards Referrals. They offer quality services, excellent customer support, well-designed rewards programs, and valuable rewards. If you are looking for a reliable and satisfying referral rewards program, consider LL: Loyalty Rewards Referrals. Trust me, you won't be disappointed!

ccjh.shop
United States
7 minutes using the app
CWILL replied June 27, 2023

Thank you for your wonderful review of our loyalty and referral rewards program! We're thrilled to hear that you had a positive experience with our customer support team and found our rewards program to be engaging and motivating. We're proud to offer a variety of rewards to suit everyone's preferences and are glad to hear that you found them valuable. Thank you for recommending LL: Loyalty Rewards Referrals, and we look forward to continuing to provide you with excellent service and rewards.
-nona💗