Reviews (447)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app greatly streamlines and automates returns and exchanges, with a clean, user-friendly interface for both customers and staff. They highlight strong configuration options, advanced exchanges, custom reporting, and smooth integrations with Shopify and 3PLs. Many report fewer support tickets, time saved, and a more efficient post‑purchase experience. Support is frequently described as fast, thorough, and highly collaborative, with ongoing product improvements.
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Simple to use. Easy to set up. Very cost friendly. Highly recommend!
Very Professional
super helpful
They have pretty solid customer service.
thanks Rece
Exceptional Customer Service
Loop customer service is always ready to help!
We always have a wonderful experience with the support team!
Fast and friendly help!
Kind, quick, thorough and helpful
