Reviews (447)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app greatly streamlines and automates returns and exchanges, with a clean, user-friendly interface for both customers and staff. They highlight strong configuration options, advanced exchanges, custom reporting, and smooth integrations with Shopify and 3PLs. Many report fewer support tickets, time saved, and a more efficient post‑purchase experience. Support is frequently described as fast, thorough, and highly collaborative, with ongoing product improvements.
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Rece is always open to help, and provide support so fast! Super happy with Loop
Big shoutout to Rece! We're so glad they’ve made your Loop experience even better. Thanks for the love 💙
They were very helpful.
Thanks for taking the time to leave a review! We’re glad we could help, always here when you need us 💙
Great app! Makes handling customer returns easy!
Music to our ears 🎶 Thanks for the love, glad to hear Loop’s keeping your returns easy and stress-free!
Fast, easy, and accurate assistance
That’s what we’re going for! Thanks for taking the time to share your experience, we’re here whenever you need us.
Loop has become invaluable to us. Excellent software and support!
This kind of feedback fuels us! 🔥 Thanks for letting us be a part of your success story. We're here whenever you need us with the tools and support to keep things moving!
Getting to learn the product, so I will be in a better position to provide feedback in the near future.
Welcome aboard! 👋 We’re excited to have you and can’t wait to hear your thoughts as you get more familiar. Reach out anytime, we’re here to help every step of the way!
Fast and helpful service!
Appreciate the love! 💙 Let us know if we can help with anything in the future!
Fast and helpful support!
We appreciate your feedback! Our team is always happy to help. Thank you for sharing! 🙌
Rece was wonderful!
We’ll be sure to pass this along to Rece! Thanks for the shoutout 🙌
I needed my MFA set up and got a seamless experience within 20 minutes of reaching out!
We're so glad we could get your MFA set up quickly and seamlessly! Thanks for taking the time to share your experience ⭐️
