Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.
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I am most impressed with the customer support; they go above and beyond with setup and ongoing support. The software itself is well-designed and intuitive to use. We are excited to try all the different features and appreciate the detailed analytics, so we can measure what is working and what isn't. Highly recommended!
We have had a great experience, we were a bit worried about migration, we were moving from the incumbent to LOOP but they proved us wrong, it was very smooth and they took care of everything.
Exceptional team support on migration, onboarding and customer success. Well done. The app improved the store churn and LTV of the subscribers. Great work!
Great expereance with the Loop
Great app and lovely team to help us move from Seal to Loop. Would recommend!
Super fast and efficient customer service. They are always there to help with any issues or confusion.
great service!
Straightforward help love it!
Great onboarding process. It was a high risk for our company to switch subscription providers and Loop was very hands on and made sure the migration went as smooth as possible.
Love the app so easy to use and really good success manager.
Vishal took the time to help me resolve some technical issues. Thank you so much for your patience and help.
