Reviews (792)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.

May 20, 2025

AMAZING CUSTOMER SERVICE!!!!

Greek Superherbs
United States
4 days using the app
Loop Solutions Inc replied June 12, 2025

Right back at you—AMAZING customers like you make what we do so rewarding! Thanks a ton! 🙌

- Team Loop

May 1, 2025

Fantastic app and customer service!

New Horizon
United States
Over 1 year using the app
Loop Solutions Inc replied June 12, 2025

Thanks so much! We're thrilled to hear you're loving both the app and the service. That’s exactly the experience we aim to deliver. 🚀

- Team Loop

April 30, 2025

Love the app and the support!

Ultimate Dog
United States
10 months using the app
Loop Solutions Inc replied June 16, 2025

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and our support. Your satisfaction is our top priority, and we’re always here to assist you.🙏

- Team Loop

April 30, 2025

Great app + great support.

Cant reccomend highly enough!

Twenty First Century Herbs
United Kingdom
3 months using the app
Loop Solutions Inc replied June 16, 2025

Thank you for the amazing review! We’re so glad to hear that you love the app and our support. Your recommendation means the world to us, and we’re always here to help you grow your business!

- Team Loop

Edited April 23, 2025

Pretty solid subscription tool! Lots of customization options.

Lazarus Naturals
United States
11 months using the app
Loop Solutions Inc replied June 16, 2025

Thank you for the great feedback! We’re thrilled to hear that you’re enjoying the customization options. We’re always working to make Loop more flexible and powerful to meet your needs. Feel free to reach out if you ever need any assistance!

- Team Loop

April 2, 2025

Amazing app. Support is first class. Surbhi is the best

Orgenism
United Kingdom
2 months using the app
Loop Solutions Inc replied June 16, 2025

Thank you for the great feedback! We're thrilled to hear you're enjoying the app and that our team — especially Surbhi — has made a strong impression. Providing top-tier service and a reliable experience is our priority, and your kind words mean a lot to us.

- Team Loop

March 24, 2025

Loop Subscription did a great job. The service is wonderful.

Shop Fragola
Canada
6 months using the app
Loop Solutions Inc replied June 26, 2025

YAY!!!
Thank you for the kind words! We’re so glad to hear that you’re enjoying the service. If you ever need assistance, we’re always here to help!😊

- Loop Team

March 18, 2025

Great product

Altitude Supplements
United Kingdom
7 months using the app
Loop Solutions Inc replied June 26, 2025

Thank you! We’re so glad to hear you’re enjoying the product. If you ever need assistance or have any questions, we’re here to help!😇

- Loop Team

March 11, 2025

Excellent platform with excellent support

Casamara Club
United States
10 months using the app
Loop Solutions Inc replied June 26, 2025

We’re thrilled to hear that you’re enjoying the platform and our support! It’s our goal to provide a seamless experience, and we’re always here to assist you whenever needed.😊

- Loop Team

March 7, 2025

Very good support

Pet PA NZ
New Zealand
4 months using the app
Loop Solutions Inc replied June 26, 2025

We’re happy to hear that you’ve had a great experience with our support! We’re always here to help whenever you need us.

- Loop Team