Reviews (794)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.

September 15, 2025

Really fast response to queries.

Paused Products
United Kingdom
About 1 year using the app
Loop Solutions Inc replied November 27, 2025

Thank you! We’re glad our quick responses have been helpful—always here when you need us!

- Loop team

September 10, 2025

Great app, accommodating & personlised dedicated support

Little Rick US
United States
12 months using the app
Loop Solutions Inc replied November 27, 2025

Thank you so much! We’re thrilled to hear you’re enjoying the app and the dedicated, personalized support—always here to make things seamless for you!

- Loop team

September 3, 2025

Loop is awesome! Manan for the win!

Omni Creatine
United States
5 months using the app
Loop Solutions Inc replied November 27, 2025

Love the energy—thank you! We’re so glad you’re enjoying Loop, and Manan is definitely celebrating that shoutout! 🎉

- Loop team

September 2, 2025

Definitely the best subscription app on the market right now. Love the team

B&B
United States
3 months using the app
Loop Solutions Inc replied November 27, 2025

Thank you so much! We’re honored to be your go-to subscription app, and the team truly appreciates the love!

- Loop team

August 26, 2025

Legendary service. Legendary app. Absolute BEST in the game. Thank you team!

Menerals
United States
3 months using the app
Loop Solutions Inc replied September 11, 2025

Wow, thank you so much for the incredible praise! We’re thrilled to be considered the best, and we’re grateful for your support. The team is always here to help, and we’re excited to keep delivering legendary service for you!

- Loop team

August 15, 2025

Love Loop the team is so proactive and hands on with implementation and helping set us up for success.

WeNatal
United States
2 months using the app
Loop Solutions Inc replied September 11, 2025

We’re so happy to hear that the team has been proactive and hands-on in helping set you up for success. We’re excited to keep supporting you!

- Loop team

August 5, 2025

Amazing customer support.

Chuck
Canada
25 days using the app
Loop Solutions Inc replied September 11, 2025

Appreciate your feedback! We’re so glad to hear that you’ve had an amazing experience with our customer support. We’re always here to help!

- Loop team

August 4, 2025

Awesome, very intuitive, great customer support as well!
Highly recommend :)

Suppmend
Bulgaria
1 day using the app
July 28, 2025

Fantastic customer support!

KANHA Life
United States
3 months using the app
Loop Solutions Inc replied September 11, 2025

Thrilled to hear that! Your kind words mean a lot, and the Loop team is always here to support you every step of the way 🙌

- Loop team

Edited July 30, 2025

Great team, great service

Shrooly
United States
6 months using the app