Reviews (794)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.

December 12, 2025

Quick + descriptive support!

nutbar
Canada
11 months using the app
December 4, 2025

Super fast helping me!!!!!!

Melbourne Mushroom Emporium
Australia
Over 2 years using the app
November 10, 2025

They know what they are doing and some of the biggest DTC subscription brands use Loop. Shaksam is the goat !

Nova Vitality
Australia
3 months using the app
Loop Solutions Inc replied November 26, 2025

Love the energy—thank you! We’re pumped to support amazing brands like yours, and Saksham is definitely grinning right now! 🐐

- Loop team

November 6, 2025

Fantastic experience!

MuscleMax™
Australia
22 days using the app
Loop Solutions Inc replied November 26, 2025

That means a lot—thank you! We’re so glad you’ve had a fantastic experience with Loop!

- Loop team

October 17, 2025

Great product and service

DIYNAD+
United Kingdom
6 months using the app
Loop Solutions Inc replied November 26, 2025

Thank you so much! We’re glad you’re enjoying both the product and our support—always here for you!

- Loop team

October 1, 2025

Amazing platform and an amazing team, so helpful and very responsive!

Strawberry
United States
About 1 month using the app
Loop Solutions Inc replied November 26, 2025

Thank you so much! We’re thrilled to hear you’re loving the platform and the team’s support—always here when you need us!

- Loop team

October 1, 2025

Very flexible and robust product.
The team is very responsive and proactive to help you grow your business.
Happy to recommend further.

Bioniq
United Kingdom
Over 1 year using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the kind words! We’re glad Loop’s flexibility and support have been valuable—we truly appreciate the recommendation!

- Loop team

September 26, 2025

Great, subscription app with a lot of features

SPARTAN™
United States
8 months using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the kind words! We’re glad you’re enjoying the features—always here to help you get the most out of Loop!

- Loop team

September 18, 2025

Great and effective service!

Wholey Organics
Germany
6 months using the app
Loop Solutions Inc replied November 26, 2025

Thank you! We’re glad to hear the service has been effective—always here to support you!

- Loop team

September 16, 2025

Really happy with loop!

The Longevity Store® UK
Netherlands
10 months using the app