Reviews (794)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.

November 1, 2023

Tolles Tool und praktisch immer ein guter Service! Das Einrichten von Subscriptions kann manchmal komplex sein... aber Loop schafft es hier wirklich ein logisches System anzubieten. Besonders hervorheben möchte ich hier Atul A. Er hat mich nicht nur konzeptionell beraten, sondern auch Entwickler-Tasks für mich übernommen. Hier gibts 10 von 10 Punkten!

Tom Tasty AG
Switzerland
21 days using the app
Loop Solutions Inc replied November 3, 2023

Thank you for the kind words and shout-out, Team Tom Tasy AG 😇

We are very excited and happy to have you on-board. I am so happy that I was able to assist you with all your queries :)

We have built an app that directly takes feedback from the D2C community. That's why it is practical with right feature set.

Cheers,
Atul and Team Loop

April 8, 2026

Good service and very nice sub platform

Eir Organics
United States
3 months using the app
March 19, 2026

Awesome app and great customer service!

Voli Wellness
United States
2 months using the app
March 16, 2026

Great tech, great service from Loop team. Better than any other subs tech out there IMO.

Seep
United Kingdom
4 months using the app
February 19, 2026

Shivam the best, amazing service

CyperGlow
United States
About 2 months using the app
January 27, 2026

Best subscription app for sure

BOOSTIVA
United States
2 months using the app
Edited May 5, 2026

Good people. Cool software.

Chad Bites
United States
4 months using the app
January 14, 2026

Super easy to use. Really helpful customer support team as well. Would recommend!

Gleefull Supplements
United States
8 months using the app
December 31, 2025

Excellent support, fast and efficient.

MacroBaby
United States
19 days using the app
December 19, 2025

Very good very efficent, helped me a lot.

NatureRise
United States
About 12 hours using the app