Reviews (792)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.

February 19, 2025

The team is always here to help and is full of knowledge.

Unscented Co.
Canada
7 months using the app
Loop Solutions Inc replied July 5, 2025

It’s great to hear that our team has been able to assist you with their knowledge and expertise! We’re always here to help whenever you need us.

- Loop Team

February 3, 2025

Support is amazing! A+!

Give A Shit - Earth Friendly Pet Products
United States
2 months using the app
Loop Solutions Inc replied July 5, 2025

Glad to hear that you’ve had an amazing experience with our support team! We truly appreciate the A+ rating and are always here to assist you whenever needed.

- Loop Team

February 3, 2025

Very easy to setup and use. Highly recommend to anyone that is looking to build a subscription list!

Mellows
Australia
Over 1 year using the app
Loop Solutions Inc replied July 5, 2025

We’re so glad to hear that Loop has been a positive change for your subscription needs! It’s great to know that our team’s approach as a partner and our willingness to innovate have made a difference for your business. We’re always here to listen and support your success moving forward!

- Loop Team

January 2, 2025

good support

Semilla Coffee
Canada
3 months using the app
Loop Solutions Inc replied July 5, 2025

Glad to hear that you’re satisfied with the support! We’re always here to assist you whenever needed.😊

- Loop Team

December 4, 2024

Flawless Integration with Shopify and the customer support is

XMODE
United States
About 1 year using the app
Loop Solutions Inc replied September 16, 2025

We truly appreciate your feedback! It’s great to hear that the customer support has been up to your expectations. We’re always here to make sure everything continues to run seamlessly for you! 😊

- Loop team

December 2, 2024

Amazing app and amazing customer service. I strongly recommend.

Feel Reformed
United Kingdom
7 months using the app
November 27, 2024

Great support! They just get it.

The Swallow Co
United Kingdom
3 months using the app
Loop Solutions Inc replied September 16, 2025

We really appreciate your feedback! It’s awesome to hear that our support team has been able to provide exactly what you need. We’re always here to help whenever you need us! 😊

- Loop team

November 27, 2024

Great App for our needs
Support has been excellent.

Vidavii
United Kingdom
About 1 month using the app
Loop Solutions Inc replied September 16, 2025

Thanks so much for the feedback! We’re thrilled to hear that the app meets your needs and that our support has been top-notch. Always here to help! 😊

- Loop team

November 22, 2024

responsive support and working great!

VapeTM
United States
11 days using the app
Loop Solutions Inc replied September 16, 2025

Thanks for your feedback! We’re happy to hear that the support has been responsive and everything is working smoothly. Always here to assist! 😊

- Loop team

October 23, 2024

Amazing app and support!

Tropically
United States
3 months using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team Tropically!