Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.
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Great support. Analytics and features are better than expected.
Great support team. Helping me with all my questions and making this a great platform to use. Highly recommend.
Onboarding was a bit cumbersome (especially migrating subscriptions from our old provider and seeing many drop off) but ever since we got this live, its been going well.
I can't say enough good things about Amandeep, Ishika, and our other representatives. They really go above and beyond to explain things in detail, even recording Looms that walk me through changes to make.
We've had a great experience working with the Loop team. Their support has been responsive, knowledgeable, and genuinely invested in helping us find the right solutions for our subscription setup.
Throughout the process, the team has been proactive, patient, and quick to assist with both technical questions and custom requests. Communication has always been clear, and they've consistently gone above and beyond to ensure everything was implemented correctly.
A special thank you to the support team for their professionalism and commitment.
The Loop team did a great job! The made the process of changing from one subscription app to theirs seamlessly. Very grateful for the whole Loop team.
I had a great experience with LOOP, and I especially want to recognize Shuanshi for her outstanding support. She was incredibly helpful, responsive, and patient throughout the entire process. She took the time to answer all my questions and made everything smooth and easy. Excellent customer service. Thank you Shuanshi!
Loop is elite when it comes to scaling your subscription brand. Their dedicated team is also top notch and my dedicated CSM Amandeep has been excellent to work with and really cares about improving my metrics and retention overall. Very impressed with this app as a whole and im glad i was referred to them.
Been using Loop Subscriptions to manage our subs on Shopify and honestly just wanna give a shoutout to Tarun Rana from the Loop team. He helped us set up our whole cancellation flow and it was super smooth.
Tarun actually took the time to understand what we needed instead of just rushing through it. He walked us through setting up the cancellation flows, the retention offers, all that stuff. Anytime we had a questoin he got back to us fast and was always super helpful.
You can tell he knows the platform really well. Made the whole thing way easier than i thought it would be. If your planning to run subs on your brand definitely use Loop and defintely try to work with Tarun, he's great. Highly recommend!
Best subscription app I've used and I've used a lot!!
and customer service team is great in solving any issues promptly.
Loop has been a great partner to our business. They have helped us increase our subscription revenue exponentially. Their cancellation flow allows us to prevent churn and the dashboard provides incredible insight. The customer support staff and specialists they provide you with are also very helpful, meeting every requirement. It's a premium price point, but it is worth the cost.