Reviews (792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
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Shriya was excellent! She made the installation process incredibly easy and was able to answer all of my questions thoroughly. She was professional, knowledgeable, and a pleasure to work with. We're looking forward to using Loop and appreciate the great onboarding experience.
Switched to Loop from our previous subscription app and the difference has been night and day. The platform is genuinely built for DTC brands that take retention seriously - flexible cancellation flows, clean analytics, and a UX that actually makes sense for both us and our subscribers.
The onboarding experience was the real standout. Huge thanks to Tarun and Aakash, who made the migration feel effortless. They were responsive, patient with our (many) questions, and clearly invested in setting us up properly rather than just getting us live. Every call had a clear agenda, every follow-up was on time, and they proactively flagged things we hadn't thought of.
If you're a growing brand looking for a subscription platform that combines strong tooling with a team that actually cares about your success, Loop is it. Highly recommend.
Divyanshu helped me very well!
They have good service and provide a needed plug in for our business.
fast and helpful
Support is great
great experience
Onboarding was quick and easy, got set up in no time. Really impressed with how smooth it was!
amazing help
Very good app, little expensive but worth the price as the app does everything you need it to do and better! And also the support is amazing, your not talking to bots but actually humans and they assign you a personal performance manager witch is amazing.
