Reviews (791)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.

June 18, 2026

Devak was a great help in onboarding us onto subscriptions for our new store. Was very helpful in making sure all aspects were set up

Avoria
United States
6 days using the app
September 9, 2026

Aplicativo com funcionalidades muito boas e time de suporte muito bom tambem. Mudou a nossa empresa

Saucy Foods I Molhos e Caldas Saudáveis
Brazil
26 days using the app
August 11, 2026

Great

NOIRA
United States
About 3 hours using the app
May 12, 2026

Great experience overall with Loop. The team has been very proactive, responsive, and supportive throughout the onboarding and migration process. The platform has been serving our store very well so far, especially for subscriptions and memberships. Setup was smooth, the support team was helpful, and the tool gives us a lot of flexibility for testing and optimization. Looking forward to continuing to scale with Loop.

Sky and Sol
United States
About 1 month using the app
August 4, 2026

Very helpful and accommodating! Great, so I can also reflect good customer service to those who needs assistance.

Brida
United States
3 months using the app
August 24, 2026

Wonderful experience with Loop! Great onboarding and very helpful team. Never had such an easy and guided experience. Highly recommend

PureMoss
Germany
2 months using the app
August 24, 2026

We had a great experience working with Tarun to set everything up on Loop. Tarun provided us with everything we need, he was a very nice person what gave us a better feeling as well, we are happy to start with Loop now!

VitexLabs
United States
About 1 month using the app
June 13, 2026

Shuanshi helped me relocate the sub options to a space within another another app's section, something i could not do alone. This was done timely once we had secure d their access. Now looks perfect. Would recommend.

GlowState
United Kingdom
About 1 month using the app
June 12, 2026

Great experience so far! App looks great. Cant wait to start working on it. Also Suraj was great and helped me set up the widget.

Agua de Cielo US
United States
1 day using the app
June 11, 2026

The CX team did a great job in helping me :)

Newbeing
United Kingdom
8 months using the app