Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,952)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

April 29, 2026

10/10
best app ever i used for shopify rewiew!

Trishic Shop
Serbia
7 days using the app
April 29, 2026

Great tool. Love it!

UNPERFEKT
Germany
Over 5 years using the app
April 29, 2026

it works wonders!

Slambossity
United States
2 months using the app
May 6, 2026

Sehr zufrieden – schneller und exzellenter Support!

Ich bin äußerst zufrieden mit dem Support von Loox. Yarin hat mein Anliegen unglaublich schnell verstanden und genau wie gewünscht umgesetzt. Die Kommunikation war hervorragend, und die Änderungen auf der Website wurden in kürzester Zeit perfekt angepasst. Vielen Dank für die tolle Hilfe, Yarin G.!

Watchbutton
Austria
About 2 years using the app
May 6, 2026

It's definitely the best review app out there. From the interface to the features, functions, and customer service. I had an issue, and they resolved it right away—specifically, Izza P. A true professional :)

WHEN PIGS FLY
Spain
About 1 year using the app
February 16, 2026

Yarin, Doron and the Loox team are always really quick to respond to any query we send them. Before I know it any issues I have ever had or special requests are sorted out. Fantastic customer service!

spaza.store.com
Canada
Almost 5 years using the app
February 16, 2026

Bisher supertoll. Sieht gut aus, lässt sich schön anpassen, ist leicht zu installieren und funktioniert.

hund.rum
Germany
2 days using the app
February 16, 2026

Overpriced - Judge me is way cheaper

Jacqueline Lee
Australia
2 months using the app
Loox replied February 17, 2026

Hey, thanks for taking the time to leave this feedback. I'm sorry if our pricing wasn't quite what you were looking for.
Pricing is an important factor, and we’ve designed several pricing tiers, including our affordable Beginner plan, to support businesses at different growth stages.
Loox quickly delivers high value by helping you gather impactful reviews, boosting conversion, increasing retention, and driving referrals.
We've followed up with you privately to go over your options in more detail.
Our support team is available 24/7 and happy to assist!

February 15, 2026

Great app, happy to being able to recover past reviews from old orders.

Cromática Stickers
Mexico
9 months using the app
April 27, 2026

she is very helpful :)

CALWYN Lights
Australia
6 months using the app