Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,960)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

December 16, 2025

Thanks so much, Leogen, for helping us with our store reviews! Your technical expertise made everything so easy. Really appreciate it — AAA+++

MAD RUFFI
Australia
3 months using the app
December 17, 2025

Great support from the team, Liz was extremely helpful!

Titanio Puro IT
United States
5 months using the app
December 15, 2025

Pour l'instant tout est tres bien avec le forfait de base

SCENTERA
France
16 days using the app
December 13, 2025

Nathans a legend, helped very quickly

HIKERA
Australia
About 1 year using the app
December 12, 2025

Nathan R did a great (and super fast!) job. Thanks very much

Wristonomy
Sweden
About 2 years using the app
December 12, 2025

强制升级高级套餐。

au.emoswimsuits
United States
4 months using the app
Loox replied December 12, 2025

Hey,
Thanks so much for bringing this to our attention. We’ve reached out privately to go over your current plan with you and share more details. We’re always happy to help if anything is unclear.

December 12, 2025

no se puede poner en el idioma español

Baho
Mexico
3 months using the app
Edited August 24, 2026

Really good app, Getting heaps of referrals through.

Onedown Fab
Australia
9 months using the app
December 10, 2025

Ken was nice and helpful. I work in support as well so I can recognize when someone is a great rep. The app is really good, we like it.

Little Ranch Family
United States
5 months using the app
December 10, 2025

Absolutely Outstanding Support from Omer V.!

I cannot say enough great things about my experience with Omer V. at Loox! He was incredibly patient, extremely helpful, and went above and beyond to make sure my issue was resolved. Omer even logged into my admin store to troubleshoot everything directly — something I truly appreciated since I was completely stuck.

His professionalism, kindness, and willingness to walk me through each step made a huge difference. If every support interaction were like this, running a business would be a whole lot easier!

Thank you, Omer — you’re amazing!

The Candle Cart
United States
19 days using the app