Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,962)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

Edited April 20, 2026

We’re very happy with Loox! Once we reached out, Izza P quickly helped us get everything resolved and made the solutions clear. The support was friendly, professional, and truly above expectations. It’s beautifully designed and easy to use.

Loox is an excellent review service, and we’re proud to use it for Katherine Home!

KATHERINE HOME
United States
7 months using the app
August 13, 2025

Rotem once again provided excellent assistance, as always. Although the support process started off slowly and I had to wait a few days for help, the moment Rotem stepped in, everything moved forward smoothly, and the issue was resolved lightning fast. Thank you, Loox – you’re the best, Rotem!

AuraLux™ Original Solutions
Hungary
4 months using the app
August 11, 2025

Quick response from support when I had a question with billing. Ken was super helpful and very response. Thank you!

Maestro Society
United States
Almost 3 years using the app
Edited September 9, 2026

Jen always answers my questions in great detail. I really appreciate her help and the time she takes to explain everything clearly.

Joyoneer
United States
About 1 year using the app
August 12, 2025

Jen from Loox Support provided outstanding assistance! She quickly identified the issue with my CSV file, converted it for me, and ensured all my reviews were successfully imported. Her response was prompt, professional, and solution-oriented. Thanks to her, my store now has all the reviews I needed. Highly recommend Jen and the Loox team for their excellent customer service!

ChillFuzz
United States
About 1 month using the app
Edited April 14, 2026

We are getting so many more reviews than before. Great app!

PURAKAI
United States
8 months using the app
August 1, 2025

Dima, Molly and Rotem from the Loox team are super knowledgeable, friendly and efficient. The Loox team has built an incredible product, only out-matched by the support and customer service they provide. Looking forward to working together for years to come!

UltraPress
United States
Over 1 year using the app
July 29, 2025

great help from customer service :)

PosterPoint Ltd
United Kingdom
About 1 year using the app
Edited March 17, 2026

Honestly, couldn't ask for better customer service. Leogen hooked me up TWO nights in a row. Really pleased with our Loox.

The Birdhouse Chick
United States
8 months using the app
July 25, 2025

Great Support from Ed G.

Forever Frenchie Boutique
United States
About 1 month using the app