Loox ‑ Product Reviews App
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Reviews (9,968)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.
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Ken was great with helping me!
They're scammers, charge you extra and don't inform you. if you try to export your reviews, they ask you to upgrade plan. Use Judge.me instead.
Hi, thank you for taking the time to share your feedback. I’m sorry to hear that the recent charge came as a surprise. We always aim to keep our pricing transparent, with details available on our website, Shopify App Store listing, and within the app. Regarding exporting your reviews, I can see that my colleague has already replied to your email with instructions and attached your reviews file. I’ve also reached out to you directly via email so we can help resolve this for you. Please feel free to reply whenever it’s convenient. We’d truly appreciate the opportunity to assist further.
Kim G was a helpful support staff and gave me some quick answers.
Customer service was SUPER responsive to my questions - my questions were escalated to Dolev, and they were solved same day!
Aya & Rain were phenomenal. I received email replies within 2 minutes for a rather complex problem. Needless to say my issue was resolved very very rapidly thanks to both of them :)
Ellison at support was super swift with solution to our query.
Molly K provided us prompt and professional assistance. We truly appreciate her help!
Simple to setup, nice design and works well
Easy to set up and looks great! I also like that everything is under one app, reviews, referrals and upselling
So far I am loving the ease of use and the look on my website.
