Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,965)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

May 27, 2025

Liz was super quick to answer to my question! So far the app's been easy to work with - highly recommend!

DeccoPrint
Latvia
Over 2 years using the app
May 24, 2025

I love how easy it was to set everything up and to have so many great ways of connecting better with our customers.

The Healing Happy Method
United States
About 18 hours using the app
Edited March 26, 2026

Kim was very helpful and replied fast

My Store
United States
6 months using the app
May 21, 2025

Thank you Rain - great support

Pulse Device
United States
Almost 2 years using the app
May 22, 2025

Ken L and Laurence M, help me solve the rating showing things so quickly. Big thumbs up!

camplux.ca
Hong Kong SAR
3 days using the app
May 22, 2025

We had serious issue with the theme code that was interfering with LOOX and Molly K fixed it in no time. Loox support is very, very high quality!

Enchant Brands
United States
8 months using the app
Edited September 9, 2025

Rotem was amazing, great customer service!!!!

Old Time Sports
Canada
4 months using the app
Edited May 8, 2025

great app with various features, and a solid support team, it is all in one solution to make a credible looking store.

مول العرب
Saudi Arabia
8 months using the app
Edited July 14, 2026

Had a couple of issues I couldn't figure out. Reached out to their customer service department and was assisted by Domerly who quickly resolved my issues! Highly recommend this app.

Romans116 Christian Apparel
United States
About 1 year using the app
May 6, 2025

Loox is easy to install and they even email us to keep us updated on ways to make our experience even better.

The Scented Vine
United States
Over 3 years using the app