Loox ‑ Product Reviews App
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Reviews (9,965)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.
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Arielle done an amazing job and was a very helpful person. I had a couple problems with reviews not showing but Arielle was incredible and helped me resolve this issue promptly.
Love the app so far! Needed some assistance and Leogen chimed in quickly and helped resolve the issue!
Amazing and helpful customer service.
Great app, love the features, it looks super great on my websites. Fantastic support team too, my most recent interaction with Dolev, super friendly and timely responses. Would highly recommend
It's a fabulous addition to my store and shows relevance to my products. When I had a challenge Liz helped me out immediately. Thank you so much.
very easy to set up but a bit expensive than others
Problem solved. Dealing with Rain was easy and quick.
Ken was very helpful, quick response and knowledgeable fixed my problem within a few minutes
The app is fine. It can be a little hard to figure out where everything is, but sending a message to customer service is swift (George).
Hey,
Thank you for your feedback, and I’m sorry that you ran into some difficulties while trying to navigate within the app.
If you’re open to it, we’d love to continue the conversation and hear some more about your experience. Just reply to the email we sent, and we’ll do our best to make things right.
Thanks,
Arielle from the Loox team
Great app and customer service. Open to suggestions and quick to help you set up anything you need. Listen to feedback and are looking to improve everything based on customers needs. Appreciate George L for the help.
