Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,971)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

September 11, 2024

thank you Rain for your support. yes your suggestion does help for sure.

Printedcult
India
4 months using the app
September 6, 2024

Straight forward set up and did exactly what it said it would! Cant ask for more

Suzy & Me Collection
United Kingdom
25 days using the app
September 6, 2024

really great integration with shopify and super easy to set up. Looks good on the homepage and does everything you'd want it to. Totally worth it.

Triangle Threads
United States
10 days using the app
September 4, 2024

Great app; simple to set up and customers find it easy to use.

Throws Pro
United States
3 days using the app
September 5, 2024

Rotem the customer support manager is super nice. so quick with fix everything for us. We really loved working with Rotem.

Shop Rongrong
United States
Over 2 years using the app
September 4, 2024

Chester was very great at helping install a section i wanted, he quickly replied with the instructions but after i couldn't quite get it working he logged in for me and done it right away. Very happy with the service and the app, thanks Chester

Scentwave™
United Kingdom
1 day using the app
September 3, 2024

Highly recommend this service. It’s convenient and easy to use. I contacted the help desk because my customer couldn’t find the review options to rate my products. In less than 24 hrs, they fixed the issue. Great customer service.

Lauderma
United States
5 months using the app
September 2, 2024

a bit expensive but there seems so be some kind of ROI

Prestige Collection
United States
2 months using the app
Loox replied September 4, 2024

Hey,
Arielle from the Loox team here :)

Thanks for the feedback!

As you mentioned, all of our plans, including those for larger scale stores, have an extremely high ROI.

I’ve personally reached out to you and am happy to continue the conversation with you privately.

September 2, 2024

Super app with even better customer support. Kudos to Ken for the fast, accurate, and helpful support.

vonSploof
United States
4 months using the app
September 1, 2024

Saves me so much time and effort. Love the followup that Loox gives my customers with capturing authentic reviews.

Gel’Lush Expressions
United States
12 months using the app