Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,971)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

September 27, 2024

Im using this app to my different store and it works really good. But i had a problem installing it to my new shopify store and thanks to
Rain M who assisted me in putting the widget reviews on my pages. five star also to him.

SHOGUNPH
Philippines
1 day using the app
September 25, 2024

has helped a lot with getting more reviews. It was easy to install on my replo pages. Customer service has been fantastic

Birchbury
United States
10 days using the app
September 25, 2024

Quick and seamless customer support and service from Rain. Thank you so much for resolving my question.

Sunraysia Prune
Australia
Over 2 years using the app
September 17, 2024

Loox is great and always improving. Rain has been a great help recently & also took the time to show screenshots and explain things clearly. Highly rate the customer service at loox as well as the software

Esthemax Australia
Australia
Over 2 years using the app
September 17, 2024

We've been using Loox for a few years and love it. We did have some code issues and Sara in support sorted it all out for us very quickly. Thanks Loox

Accelerate Off-Grid Touring
Australia
Almost 4 years using the app
September 17, 2024

Great app, I wish the google shopping review feed would be visible to see and manage.

Story In Steel
United States
About 1 year using the app
Loox replied September 18, 2024

Hey,
Sara from the Loox team here :)

I've reached out to you via email to offer a suggestion here, I look forward to your response!

September 16, 2024

Very good app and Liz from support very helped me

LullNest
Israel
About 2 hours using the app
September 14, 2024

Very helpful customer service from Ken

Retro Basketball
Australia
About 2 years using the app
Edited January 14, 2025

Great app, used it on both of our Shopify websites, and just love how simple it is to use, both as admin and the customer leaving the review.

Superb support also, a friendly team. Thanks guys.

Capricorn Mohair Socks
United Kingdom
4 months using the app
Edited June 9, 2026

great sevice. We appreciate how this app works with shopify. It has been seamless honestly.

Astro Brand
United States
About 2 years using the app