Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,971)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

October 9, 2024

Had issues with my product stars not showing on my homepage and Liz was able to help me out promptly and add them to where they were needed. Thanks again for all the help

LighterLoungeCo™
United States
Over 1 year using the app
October 9, 2024

I would like to express my sincere gratitude to customer service representative Liz A. for her outstanding help! Every time I encountered an issue, she was quick and accurate in her responses, always able to pinpoint the reason for the problem and provide the correct solution. Her patience, professionalism, and attention to detail left me thoroughly impressed. I'm truly grateful for her support and highly appreciate the excellent service she provides. Thank you, Liz A., for delivering such fantastic customer service!

Karaku
Hong Kong SAR
Over 3 years using the app
October 8, 2024

It's a really good app with lots of features. Thank you very much for your help, Arielle, in resolving a video review upload issue.

Flor y Amor
Spain
Over 1 year using the app
October 8, 2024

very easy to use and great support

JK Creation Finds
United States
About 1 month using the app
October 7, 2024

Very easy to install and set up, started collecting reviews right away.

ScribbleWall
United Kingdom
6 days using the app
Edited July 23, 2025

Very quick, and accurate help from George L. A+++++++++

Moke Apparel
New Zealand
Over 3 years using the app
October 5, 2024

Their customer service is prompt & detailed.

Breezy Tees CA
Canada
About 2 months using the app
October 1, 2024

Excellent support from Jemuel. Less than 15 minutes from a first email sent to a working solution!

Best,
Jesus

Dr. Johnny's
Canada
About 2 months using the app
Edited November 12, 2025

Sara and Amit always provide excellent customer support whenever I reach out. Thank you both very much!

Spaze Furniture US
United States
Over 3 years using the app
September 28, 2024

loox makes it feel seamless to receive reviews and post them to products!

glō Luxury Oils
United States
5 months using the app