Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,906)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.

May 24, 2026

Reviews made easy

getsjcoffee
United States
About 21 hours using the app
December 10, 2025

One of the best integrated apps on our store, easy to see what customers think of our handmade product. And its great when a photo or video is uploaded to see our customers honest first reaction! absolutely love it!

La Karbah™
Australia
About 2 months using the app
December 10, 2025

We have been working with LOOX since we started 10 years.
We proudly gathered over 20k reviews avg on 4.6/5
Thank you, LOOX, for gathering our reviews and being part of our brand growth.

Spirit Nest
United States
Over 9 years using the app
December 1, 2025

Great app but they charge you EXTRA $40 FOR EVERY 300 orders after the first 300. Without any notice I got big bill due to Black Friday sales.

Compared to the competition this is like 40x the price. changing to another app and recommend to anyone with more than 300 orders to BEWARE.

Sawinery
United States
About 1 year using the app
Loox replied December 2, 2025

Hey, thank you for sharing your feedback. I am sorry the recent charge came as a surprise. We aim to keep pricing clear and easy to review across our site, our Shopify listing, and inside the app, and we focus on delivering meaningful value through tools that help bring in new customers, raise conversions, and encourage repeat purchases. I reached out by email to review your plan together and answer any questions you may have. You are welcome to reply whenever it is convenient.

November 20, 2025

This app has been amazing for building trust with my audience and driving higher conversions, and I had a question about changing some things in the settings and got a response within 20 minutes of reaching out to support. Ed is the rep who helped me and he didnt waste any time, he immediately gave me exactly what i needed! Definetly recommend Loox to anyone considering it!

Shop Rolled
United States
About 2 months using the app
July 9, 2026

Perfekt

Batida & Foxi
Germany
9 days using the app
July 9, 2026

perfecta

DaLuna USA
United States
About 1 month using the app
Edited May 10, 2026

Loox has been amazing authenticating the FAVO pizza ovens owner experience. Great visuals and comments providing social media assets. I would recommend to anyone seeking to grow their brand like we are at FAVO.

Favo Pizza Ovens
Australia
9 months using the app
April 16, 2026

Their support team is excellent. I worked with Molly K and she it’s very knowledgeable, professional, and helpful.

Republican Red Winery
United States
Over 1 year using the app
April 17, 2026

Awesome to say it's got a free subscription. Pretty much got everything you need

Lumière Beauty
United Kingdom
2 days using the app