Lucky Orange Heatmaps & Replay
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.
Refine
-
By rating
Awesome app! It really puts you in a different perspective as you get to see things from the customers' points of view.
We love to hear that getting a front seat to your customers’ online interactions has been able to help you grow your website. Always here if you need anything from our team!
Cheers - Jordan from Lucky Orange
App has some bugs to fix. no good customer support. Doesn't have much willingness to fulfill or fix issues customer has.
excellent app, installed it nearly a year ago and still use it as much today as i did when i started as a new business.
These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review and your business over the last year! Please let us know if you need anything!
Cheers - Jordan from Lucky Orange
This app is great, very useful tool for making sure our customer experience is top quality with real, quantifiable data.
Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Jordan Meeker
We love this app. We need to see our visitors and how they are reacting. Been using it for years, great customer service!
Great App, I couldn't recommend more. Incredibly useful for analysing website performance and making the required changes.
These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions!
Cheers - Jordan M. from Lucky Orange
Justin is great at explaining everything and was very nice. So far the software seems pretty good. I would recommend them.
Thank you for the five-star review! Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
Very easy to use with helpful support! We've been able to get a ton more insight into our users' behavior using Lucky Orange.
Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for your review, we’re always here should you need anything!
Cheers - Kelsey from Lucky Orange
So far so good! Lucky Orange is providing us with some interesting insights, and some ideas of where we can improve our site.
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!
Cheers - Emilia from Lucky Orange
These guys are awesome! The support is great. We deleted the app in error and Danny helped recover our old account and data :)