Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (901)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

January 20, 2020

Great app! Highly recommended application for seeing how customers are using your site. There are lots of super useful features.

Arcido
Australia
20 days using the app
Lucky Orange LLC replied January 21, 2020

Appreciate the recommendation and love hearing that you are finding our features to be useful on your website. Great to connect with you!

Cheers- Justin from Lucky Orange

November 29, 2021

Great App! Does a great job, would highly recommend it for new businesses that are wanting to learn their customer's reactions.

Good Vibes Neon
Israel
About 1 month using the app
Lucky Orange LLC replied November 30, 2021

Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!

Cheers - Kelsey from Lucky Orange

March 26, 2023

A lot of great tools to help with insight. Well supported and intuitive to get up and running. Customer support is very helpful!

ALPHACHANNELING
United States
6 days using the app
Lucky Orange LLC replied March 28, 2023

Thrilled to hear that your gaining insight into your visitor behavior with Lucky Orange. Thank you for the five-star review and kind words. Please don't hesitate to reach out if there's anything else we can help you with!

Cheers - Bradley from Lucky Orange

Edited April 21, 2020

Great App. Bradley in customer support was more than helpful with any issues I had! Highly recommend. I've been using it for years!

InJewels Healing Jewelry
United States
Over 2 years using the app
Lucky Orange LLC replied April 13, 2020

We’re honored to get the opportunity to work with you and truly appreciate your business! I can’t say enough how happy we are to be a part of your journey and wish you continued success. Please don’t hesitate to reach out to us should you need any further assistance.

Cheers- Bradley from Lucky Orange

August 15, 2022

Provides a great level of insight for me as a new store owner. Very happy with the app, learning alot about my customers by using it

The Liquor Club
United Kingdom
13 days using the app
Lucky Orange LLC replied August 16, 2022

Thank you for the five-star review! Using conversion rate optimization tools to understand user behavior is key when optimizing your site. Please don't hesitate to reach out if there is anything I can help you with. Happy tracking!

Cheers - Bradley from Lucky Orange

February 21, 2023

Great product. Definitely going to use.

Emilia did a great job walking me through the product and we will be using it moving forward.

AVI
United States
8 days using the app
Lucky Orange LLC replied February 21, 2023

So glad you found the demo call helpful! Thank you for the five-star review. We're here if you need anything!

Cheers - Bradley from Lucky Orange

July 3, 2023

Really good experience using Lucky Orange. Your learn more about your product and using those learning you can make certain iterations.

jazz hands
Greece
Over 2 years using the app
Lucky Orange LLC replied July 6, 2023

Wow! It's great to hear that our tool has helped you gain valuable insights into your product and make iterations based on what you've learned. We're here to assist you on your journey of continuous improvement. Thank you for your review, and happy tracking!

Cheers - Emilia from Lucky Orange

April 4, 2023

Easy to install and very responsive customer service. The product products very useful reports and intelligence on traffic on our website.

Così Catering and Group Orders
United States
5 days using the app
Lucky Orange LLC replied April 18, 2023

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!

Cheers - Emilia from Lucky Orange

Edited June 11, 2020

I’m totally hooked on this app it has helped me understand my business better and make necessary changes where needed to improve my business.

The Crafty Kit
United States
About 2 months using the app
Lucky Orange LLC replied June 16, 2020

Accessing what your visitors and customers do on your website is so rewarding! Using Lucky Orange to analyze their behavior and then use this insight to find areas on your website to improve is invaluable in growing your business. We appreciate your review, and happy tracking!

Cheers - Justin from Lucky Orange

May 24, 2022

This is great app. Very useful, and provide crucial analytics and website visitor patterns so we can know how to adjust our website. Great idea!

Adore the Decor
United States
About 13 hours using the app
Lucky Orange LLC replied May 25, 2022

Thank you for taking the time to leave us a review! There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks again for your review and don’t hesitate to reach out if you need anything!

Cheers - Jordan D from Lucky Orange