Reviews (288)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app easy to set up and use, even without technical experience, and effective for collecting emails and growing lists. Many use it for newsletters, abandoned cart emails, and campaigns that boost sales and exposure. Integration with email tools is described as seamless, templates as clean and customizable, and reporting and scheduling as useful. Merchants frequently praise reliable performance, responsive support, and strong value, even on free plans.

December 28, 2018

I really am grateful for this app. in just 24hrs I have 5 new subscribers and the fact that it comes for free with your first 1,000 subscribers makes it a truly wonderful little bit of kit. Thanks MailMunch and Mailchimp for the easy things in life

Scania
United Kingdom
1 day using the app
October 23, 2016

I have about 17 APPS installed and this is by and large the BEST one. The amount of customization is mindblowing. I am now averaging a 10% sign up rate whereas before this APP I was maybe doing 3 or 4%.

Get this APP, pay for it - totally worth it

Rocky Mountain Barber Company
Canada
7 months using the app
December 8, 2020

The app is nice and could be even nicer and more useful if the customer support would reply. They give you assistance and tell you that they will get it solved in the next day... 10 days later, nothing is done. And nobody replied anymore in the chat...

That'so Italy
Canada
About 1 month using the app
Mailmunch replied December 10, 2020

Hi That'so Italy, We would like to apologize for the inconvenience you had to face. We will be reaching out to you shortly to address any concerns you may have and make sure everything is setup as per your requirements.

March 2, 2022

Just started using it, but it seems user friendly enough. Would be nice if there were more options with fonts - like character spacing as I use that on our site so couldn't get an exact match to how ours looks. But I'm using free version so maybe more options with paid?

Shop-Label
South Africa
About 4 hours using the app
Mailmunch replied May 12, 2022

Hi Shop-Label, We appreciate the nice review you've left us. Using custom fonts is definitely possible with a premium subscription. Please reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com" and we will have this sorted for you.

August 16, 2022

It was very simple to set up. just takes time to finalize it the way you want. On the free option there is only one template to choose from and need to upgrade to premium if you want a better selection for popups. The pop up is simple and cannot wait for it to generate email leads.

Selula Skincare
South Africa
About 2 hours using the app
Mailmunch replied September 8, 2022

Hi Selula Skincare, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

February 7, 2020

Been using off and on for a while and am getting more serious about my emails this year. I really like the included reporting. It's great to see how many were opened and how many click throughs you get from a particular email. I'm looking forward to using more features that it has to offer.

Halloween24x7
United States
About 1 year using the app
June 23, 2022

Great app for managing marketing. The customer service is great, it's nice to know that help is near when you need it. Damien explained everything clearly, and even sent through links on how to solve the problem and tested everything afterwards just to make sure. I would recommend this app.

Paper Bear
Ireland
Over 1 year using the app
Mailmunch replied June 28, 2022

Hi Paper Bear, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

February 17, 2020

i haven't started yet bu the download was easy and all went well. there are no free themes, only premium themes which i could not use. i wish they had few free themes. but the app looks good. i am now trying to put in the code which i am trying to explore. but overall the app is too good, do try it!

NATASHAHS
Canada
About 3 hours using the app
Edited January 27, 2016

I was having a bad day when I first installed this app. I ran into some problems and I was disappointed at first at the slow response from Mailmunch support.

However, the guys did get back to me to help and I must say that in just a week, this app has made a really positive impact for our business.

Niel Asher
United States
13 days using the app
June 6, 2017

I love your app!!
have just started my 2nd online store www.prettywild.com.au powered by shopify & I just linked it to one of my lists but I ma not sure that it's working.

www.prettywild.com.au connect to list Pretty Wild Retails customers .
my mailchip profile is agent88.

would love to hear from you
Mary

Pretty Wild 2
Australia
22 minutes using the app