Mailmunch Forms for Mailchimp

This app feels like a prototype. It gets the job done if you spend the time poking around yourself, but any videos I could find to understand the service better and get tutorials are very short and not informative. If there are better resources to get an introduction to the app they aren't made obvious. I spent time setting-up my template and fonts, but the fonts are changed when they go through mobile, not in line with my brand and not showcasing how I would like my first introduction to customers to be. Very much on the fence if I'll be willing to pay for Mailmunch monthly for the additional features if the foundation ones are very flat and not user friendly.

UPDATE: The support team keeps seeing our messages and ignoring us completely.
Get away from this app, I don't really know what to say... The UI looks good and their templates look fine but you only gonna get trouble from this guys.. They charge you like you crazy, we are paying more than we pay shopify and their services don't even work properly, what you see on the preview is not what you will actually get! So don't get mistaken as you will think your customer are looking at something you carefully built but no, they would be seeing very different parts of the body, such as the backgroung going completely different if Gmail is on darkmode, and still they dare to tell you that is Google's fault and that is what it is while we now it is not.
Very disappointing, they charge you so much and you get little to nothing in return. For us this feel like a legal scam almost. We will have to go and look for other app. UI is good and the functions they "offer" look good but they don't work. Support is not really helpful and tells you odd things such as when we ask if we could test our email we are about to broadcast to a gmail account they say "Yes, I will send to my gmail and then send you screenshots" which is just very odd, instead of simply allowing you to send a test email to which ever email you want! We are very upset as a small business is so hard to run and this guys dont help at all... Its all a lie, make sure you check what you are doing and you get inform as they won't bother in lying to you to cover there technical issues. Luckily for us we are informed enough.
Very disappointing for the time we waste and for the time we will waste plus for the money we been paying this guys (more than to shopify and shopify give you a full platform to run your business) these guys can't even guarantee you your emails are sent correctly. Sorry if there is any typo mistakes on this review, I'm currently very upset with them for the damage they are causing us, we really cannot accept this.

I thought this was an app actually created by Mailchimp that would use the pop-up form I designed in Mailchimp. Instead it is a third-party app that required me to design a new pop-up form using their templates. If that's what you're looking for, it seemed to work ok but I didn't like their template choices. Using Mailchimp's logo as their icon is disingenuous and confusing.

This app is helping me capture e-mails, but it won't import them into my Mail Chimp account, so I'm considering deleting it.
I've tried troubleshooting multiple areas without success. I would gladly update my review if I could make it work. It doesn't make sense. It's basically a Mail Chimp app, it shouldn't have problems like this.
I also have issues importing the CSV file. It only adds a fraction of the e-mails.
Now it's even giving me problems trying to review it. Which it keeps nagging me to do a review, but won't let me submit.

DO NOT USE. I REPEAT, DO NOT USE THIS APP. PLEASE FIND OTHER BETTER EMAIL MARKETING OR LANDING PAGE APPS. Firstly, they are unprofessional and won't own up to their mistakes.
Kevin deleted my site's account when the instruction was to only assist in deleting subscribers. Once i noticed this and complained, he suddenly stopped responding. They left my account unattended to and only responded back once i informed them that i was going to leave a review. Then Alex responded and said no one had deleted it which wasn't true. This made me asked for a refund for my existing subscription which i'm being deprived of using. They deleted my old data, subscriber's form and every information i had on the site on that account. Suddenly, Liz started responding back acting all defensive, shady and very rude. Trying to act smart by indulging an event that previously occurred. I showed many proofs that Kevin deleted my site from the account but she kept arguing and arguing. She obviously wasn't paying attention before arguing but rather shared a screenshot from a second account i had with them and got the issue mixed up thinking she could outsmart the situation. She shared a screenshot proof with her own hands.
My data is much more important to me than the refund of my unused subscription, incase you are thinking i just want a refund. I wish i could share screenshot here but i would do that on other review sites that allows image uploads. Ya'll can go to h*ll with the remaining subscription.

It's very buggy. We were charged for USD130 (duplicate charges due to bugs) to get on both the lead capture pro and email marketing pro plans(total should be USD59). We sent 3k emails using a premium template. The next day we weren't able to send emails with premium templates any more and the same night our email function was completely disabled. We had to switch to our emergency email marketing app to send out emails for an offer that ends that night. Our account kept showing that we aren't on the email marketing pro plan even tho we were charged for it. Software products all have bugs and we understand that. So that's not the real dysfunction here. The customer service was chaotic, disappointing and incompetent. We reported the bugs and tried to get it resolved. The issue was handled by multiple customer service staff and they were giving us contradicting responses. Every time a new customer service person came in, we needed to brief them what has happened and what's worse is that no one took their time to look at all the screenshots we sent to really understand the issues. (and it's not that complicated) We decided this is not a service provider that we wanted to work with after talking to 4 different staff and still couldn't use the services we've been charged for. After we had clearly stated that we want to cancel the plans and want our money back, the customer service staff was still not listening and brushing it off saying "I am just trying to make sure that you can send out the campaign while we assist you with setting up your account." Please review the feedback and improve your services. You've built something pretty good but you need better services to retain your customers.

We have used this app for several years. Instead of becoming easier to use, we feel it is more confusing than ever. If there was another free app, we would be using it.

I use this app for pop-up, and embedded email sign up after MialChimp and Shopify ended their partnership. Liz was vary helpful in getting us setup with the embedded email sign-up and made the transition to MailMunch very easy.

Doesn't sync subscribers with MailChimp - even I follow all instructions on troubleshooting from the website.

Customer Support is not responsive.

Perfect!