Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

January 7, 2025

I WAS GET SO FRUSTRATED WITH THE APP UNTIL I TALK TO CLARISSE!

THANK YOU CLARISSE

Never Waver
United States
About 22 hours using the app
Intuit Mailchimp replied January 9, 2025

Thank you for details about the positive experience you had with Clarisse!

Edited April 22, 2026

Exceptional service from Seph. Patient, helpful and this is much appreciated.

Miniaday Designs, LLC.
United States
Over 1 year using the app
December 17, 2024

So far so good

BossenStore.com
United States
Almost 2 years using the app
Intuit Mailchimp replied December 19, 2024

Thank you for the review! Let us know if there's feedback we can pass along.

December 17, 2024

Rafael was super helpful setting this up!

Texize
United States
23 minutes using the app
December 11, 2024

quick fix to my problem

Susan Stone
United States
Over 4 years using the app
March 4, 2024

it is very help full

LULUAT ALMUSK LLC
United States
About 1 year using the app
February 18, 2024

I'd like to have more control over the collections that appear

Bridge Books
South Africa
Almost 3 years using the app
Intuit Mailchimp replied February 21, 2024

We appreciate the feedback! We'd like our Support to connect with you about the feedback. Email mc-ecommappsupport@intuit.com so our team can take another look at this with you.

February 13, 2024

Full of problems that the support team are unable to resolve.

Caspian
United Kingdom
Almost 5 years using the app
Intuit Mailchimp replied February 14, 2024

Hey Caspian, can you refresh the review with information about your interaction with our Support team? We want to be sure it's reviewed and followed up with accordingly.

October 13, 2023

disappointing customer service.

Saska Jewellery
United Kingdom
7 months using the app
September 5, 2023

Don't know yet, its connected and working so thats good.

Boxer Bands
United States
9 months using the app