Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
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Lori answered all of my questions. Support was top notch!
Mary was great. Even when I accidentally closed the browser and disconnected from our chat, she followed up with email instructions. Brilliant.
Mailchimp suppport, Troy has been a great help solving our problem of Bots spamming our list from Shopiy website.
I had the absolute pleasure of being assisted by Rhedd, and I honestly couldn’t have asked for a better experience.
From the very first moment, he was incredibly kind, patient, and genuinely attentive. He didn’t just “do his job” he truly cared about helping, making sure everything was clear, smooth, and handled with professionalism and ease.
Grazie per il supporto e la disponibilità.
L’assistenza è stata chiara, veloce e molto utile nella gestione del problema tecnico con Shopify e Mailchimp.
Seph was very helpful and patient with my query today. Spending lots of time to help me with my query.
Nadz was phenomenal. They made something that seemed daunting very easy and not terrifying. As someone who has absolutely no clue about any of this, I felt very reassured by how knowledgeable and warm they were. Thanks Nadz for making my 8:30PM support chat feel like talking to an old friend.
We are still working through some issues with integration with my older Shopify website but the customer service has been exceptional from SEPH. Thanks so much to the Mailchimp support team.
Dean answered all my questions
Rhedd was very helpful, explaining in a simple way how to reconnect our shopify integration correctly.