Reviews (162)

Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app as a robust all‑in‑one loyalty, email, and SMS solution that replaces multiple tools and boosts repeat purchases and revenue. They highlight effective automations, strong POS and multi‑location support, and flexible customization for on‑brand rewards and emails. The loyalty program, unique coupon codes, and segmentation are praised, as are smooth migrations, reliable performance, and responsive support that frequently adds requested features.

December 1, 2023

Price hike is insanity for small online shops. $125/month being the smallest loyalty option after having been on a free plan for years is way too high.

The Golden Stitch Prop Shoppe
United States
Over 5 years using the app
October 13, 2023

$100+ a month....what? LOL. Bye Marsello! You were great when you were great. I'm not sure what the heck warrants 9.99 to $130/month but I'll gladly find another rewards program for my customers.

Dose Bath Co.
United States
About 5 years using the app
June 13, 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
12 months using the app
August 18, 2017

Easy to use and I like how customers can earn points by liking your social media sites.

Self Love Cosmetics
United States
15 days using the app
October 13, 2018

This app is verify helpful and it bring your customers back to order again. It help with marketing

Diva's Den Fashion
United States
6 months using the app
November 15, 2022

Marsello is great and really helped us out a lot! We got so many of our customers back after time away!

Total Nutrition Syosset
United States
3 months using the app
Marsello replied November 15, 2022

Thank you for the kind review! ✨

September 29, 2018

Super easy to use and a great addition to my website! My customers are going to love all of the benefits!

Spotted Sparrow Boutique
United States
About 8 hours using the app
October 3, 2021

Easy to use - most templates and automations are already set up and ready to go. We will see how it goes.

The Pet Project
Australia
23 days using the app
Marsello replied October 3, 2021

Thank you for your review!

September 1, 2022

Easy to use, it's helpful. Customer service is very good!! Recommend for 5 stars! No hesitate to try ASAP

KLAIYI
United States
Over 4 years using the app
Marsello replied September 5, 2022

Appreciate the review. The team works hard to provide an amazing experience and support to merchants.

November 15, 2018

I am really just digging into this app but I like how it works so far and they have good customer service.

Steel Pony
United States
10 months using the app