Reviews (162)

Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app as a robust all‑in‑one loyalty, email, and SMS solution that replaces multiple tools and boosts repeat purchases and revenue. They highlight effective automations, strong POS and multi‑location support, and flexible customization for on‑brand rewards and emails. The loyalty program, unique coupon codes, and segmentation are praised, as are smooth migrations, reliable performance, and responsive support that frequently adds requested features.

November 10, 2018

One of the best loyalty app available on shopify. We are using this app from last few months and overall we rate them good.

ApkaMart
India
About 1 year using the app
September 28, 2018

Beautiful minimal design layout, easy to use. Helpful customer service and love the email automation which saves time. Amazing!

Au Revoir Les Filles
Australia
About 2 months using the app
December 30, 2018

great app easy to use and easy to tailor to your needs. Great for customer retention as well. Would highly recommend to anyone.

Big Boys With Cool Toys
Canada
About 1 year using the app
March 8, 2019

love love love this app. super easy to use and customize for my business. I have think every eCommerce site should have this feature

IAMROYLT
United States
3 months using the app
Marsello replied March 17, 2019

Thank you. We love that you're loving Marsello!

Edited October 4, 2017

Easy to use with good service. The free plan has several decent functions. Kat was polite and addressed our questions very promptly.

The Whole Kitchen
Singapore
About 1 month using the app
Edited September 14, 2018

Customers really like the loyalty scheme. Easy to use and looks nice on our store. Has been smooth sailing for 2 months now, no issues.

The Makerss
United Kingdom
3 months using the app
January 26, 2018

So far, so good! I just set-up my account. It was fast and easy. Plus, there are so many informative articles if you get stuck. Awesome job!

Orchids And Hummingbirds Designs Llc
United States
About 1 hour using the app
September 21, 2018

Love this app and feel its even better than when i first started using it! Would highly recommend, especially to smaller shops looking to grow.

Pretty Beautiful Unlimited
United States
5 months using the app
November 29, 2017

Wonderful app. I find it much easier to understand and navigate than Swell Rewards, and even with a free account you get great customer support.

Casals Classical Lps Cds
United States
About 2 hours using the app
May 16, 2020

Their support is so helpful. I have some issue which cannot be technically solved. They actively suggest another way to solve my problem! Great!

Dr. Koala
Hong Kong SAR
About 2 years using the app