Reviews (338)

Overall rating
2.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 28% of ratings are 1 stars
February 13, 2026

Generally good but it does not work correctly with my Firefox browser. Other than that everything is okay

MANUAL HEAVEN
United States
4 months using the app
Microsoft replied February 13, 2026

Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions alongside suggestions for improvements. We will be more than happy to assist you further.

March 4, 2026

Zero Stars would be appropriate. There is no German translation or support. The App crashes all the time. We can't use it at all. And yes, we tried to de-install it etc. nothing helps.

Yvette Sports
Germany
9 months using the app
Microsoft replied March 5, 2026

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

February 2, 2026

Very bad support and policies, confusing and no sense. I was blocked whitout any reason. Ask for support and the reasons of blocking and nobody told me the reason.

VitaEver Nutrition
United States
4 months using the app
Microsoft replied February 3, 2026

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

December 8, 2025

Product Last Sync Status = "Failed - Internal Error".

Nutmeg Games
United States
Over 3 years using the app
Microsoft replied December 9, 2025

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

August 17, 2025

Easy to install and navigate. I wish I would have done it years ago :)

SoFlo Boho Boutique
United States
About 1 month using the app
Microsoft replied August 25, 2025

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be more than happy to assist you further.

July 22, 2025

Never works! Throws an error, gives no option to change the account you want to use. over complicated integration.

3D Print Boutique
United Kingdom
28 days using the app
Microsoft replied July 23, 2025

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

July 15, 2025

my goodness its the best setup. smooth straightforward no complications i cannot believe this. Facebook and the rest Meta business suite is pure rubbish. You guys are the best!

Noir&Gold™
United Kingdom
30 minutes using the app
July 14, 2025

Just wasted my time. I spent 56 minutes with an Microsoft "expert" for nothing. He wasn't able to make it work.

4Boats
United Kingdom
4 days using the app
Microsoft replied July 16, 2025

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

July 2, 2025

Very quick, very easy to use and very useful. I look forward to advertising with Microsoft in the near future.

Tim (owner - Ameriluxe-essentials.shop)

AmeriLuxe Essentials
United States
About 2 hours using the app
Microsoft replied July 4, 2025

Thank you for your positive review and for your heartwarming feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We are always happy to help out!

June 7, 2025

Easy to setup, I'm excited to see if adding my stores products generates any organic traffic, time will tell.

Opal Retail
United Kingdom
9 minutes using the app
Microsoft replied June 9, 2025

Thank you for your positive review and for your heartwarming feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We are always happy to help out!