Reviews (2,395)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app gives fascinating insight into how customers move through their store. Session recordings and heatmaps help reveal drop‑offs, dead clicks, and high‑engagement areas on key pages like product and checkout. Many use it to improve UX, boost conversions, refine ad targeting, and catch issues before scaling traffic. It’s frequently called a must‑have, with an intuitive interface, easy Shopify integration, and powerful free features.

December 24, 2025

Terrible service, couldn't connect to the project. They promised to send an email, but they didn't send one at all.

GOELIA
Hong Kong SAR
About 18 hours using the app
December 17, 2025

The recordings are not usable. The store layout is completely messed up.

Wizards Bazaar
Switzerland
About 2 months using the app
December 13, 2025

So far I like the video, it really helps get a first person view of what the visitors are looking at. Love it!

Pout Blvd
United States
4 days using the app
November 14, 2025

Great on website but as shopify app its super laggy

Lusora
United Kingdom
2 days using the app
November 1, 2025

Una herramienta impresionante, puedes ver exactamente los movimientos de la gente dentro de tu web, ya sea con móvil o con PC

GUARDIAN
Spain
About 1 month using the app
October 26, 2025

Looks like it just stopped working suddenly. Was fine before that..

Legend Memory
United States
7 days using the app
October 25, 2025

I like the analytics. Though usability (human factors) needs some work.

ADORA by Simona
United States
1 day using the app
October 21, 2025

De app blijft op wit scherm, zo kan ik niks zien

ClearSip
Netherlands
About 20 hours using the app
October 15, 2025

The recordings feature is super useful.

Apex Comfort
United Kingdom
7 days using the app
October 12, 2025

完全不显示内容

Hub cover home
United States
1 day using the app