MIDA Replay, Heatmap & Insight
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Reviews (612)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful, easy-to-use tool for understanding customer behavior and boosting conversions. They value session replays, dynamic heatmaps, and features like Insight Mode, IP exclusion, and suspicious-session filtering for uncovering hidden issues and friction points. Many use it for ongoing site optimization, praise the generous free plan, and highlight fast, proactive support that often unlocks extra sessions and features.
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This app is excellent and the customer service is too. Very happy so far!
We truly appreciate your feedback 💚 Your kind words keeps us motivated to improve the app every day.
Hood little app. Very easy to use. Team are fantastic with customer service and support. Giving you lots of advice and help.
Hi there,
Thanks for your positive feedback 🚀
We’re excited to see MIDA making an impact on your store. Our team is always here if you need support.
Cheers,
MIDA team
Very useful and helpful app, Customer support is great aswell, Erik and Hailey helped me with any problems and were great with helping me understand the app.
Hi there,
Thanks for your positive feedback 🚀
We’re excited to see MIDA making an impact on your store. Our team is always here if you need support.
Cheers,
MIDA team
Easy interface and very user-friendly. It captures live sessions really well. Highly recommend! =)
MIDA Replay Heatmaps has been an excellent addition to our Shopify store. It's incredibly easy to use, and the session recordings and heatmaps provide valuable insights into how customers interact with our website. Being able to see exactly where visitors click, scroll, and drop off has helped us identify areas for improvement and optimize the shopping experience.
The app runs smoothly, the interface is intuitive, and the data is presented in a way that's easy to understand and act on. It's become an essential tool for improving conversions and understanding customer behavior. Highly recommended for any Shopify store owner looking to make data-driven decisions.
Thank you for the kind words and 5 stars! 💚 We’re grateful to have you with us.
Mida-app.io Team ✨
really useful app for customer insight. Customer service is really helpful too in getting things done quickly and coming to you straight away. Highly recommend!
Hi there,
Thanks for your positive feedback 🚀
We’re excited to see MIDA making an impact on your store. Our team is always here if you need support.
Cheers,
MIDA team
Just installed MIDA and so impressed early on with how well this app is working in our shopify store. Fantastic to see customer behaviour on our product pages and whats most important to them. Also customer service were super helpful in setting up our extra heatmaps. Thank you !
Hi there,
Thanks for your positive feedback 🚀
We’re excited to see MIDA making an impact on your store. Our team is always here if you need support.
Cheers,
MIDA team
We've found the heatmaps and session replays easy to use and very helpful. Support has always been very responsive.
Hi there,
Thanks for your positive feedback 🚀
We’re excited to see MIDA making an impact on your store. Our team is always here if you need support.
Cheers,
MIDA team
Very good app and smooth overall experience, I'm looking forward to continuing to test it over time. I contacted support regarding a bonus offer and they were quick to respond and helpful throughout the process. Would recommend.
Hi there,
Thanks for your positive feedback 🚀
We’re excited to see MIDA making an impact on your store. Our team is always here if you need support.
Cheers,
MIDA team
Great support team, and definitely worth upgrading as my store grows.
Hi there,
Thank you for the great review ✨
We’re happy to know MIDA is supporting your store’s growth. Let us know anytime if you need help!
Best,
MIDA team
