MIDA Replay, Heatmap & Insight

MIDA Replay, Heatmap & Insight

Reviews (612)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, easy-to-use tool for understanding customer behavior and boosting conversions. They value session replays, dynamic heatmaps, and features like Insight Mode, IP exclusion, and suspicious-session filtering for uncovering hidden issues and friction points. Many use it for ongoing site optimization, praise the generous free plan, and highlight fast, proactive support that often unlocks extra sessions and features.

April 2, 2026

Really good app - so much easier to use than Clarity. We now use MIDA across 3 websites

Advance Flavour Solutions
United Kingdom
About 3 hours using the app
MIDA replied April 3, 2026

We truly appreciate your feedback 💚 It keeps us motivated to improve every day.

MIDA Team ✨

Edited August 23, 2026

So far, the app has been user-friendly and self-explanatory. My business is still new, so I'm sure it will become even more useful as I get more sales and interest clicks.

Starlight Bath & Body
United States
5 months using the app
MIDA replied April 2, 2026

Thanks for your support 💚 We’re so glad you’re enjoying the app.

MIDA Team ✨

April 10, 2026

This heatmap app is incredible. It’s so helpful to see exactly where my customers are clicking and how far they scroll. I realized people were missing my CTA button, made a quick fix, and saw an immediate jump in sales. If you want to stop guessing and start growing, get this app!

stoucoy.com
Malaysia
About 9 hours using the app
May 19, 2026

Appli au top ! cela m'aide beaucoup dans mon quotidien pour voir ce que les gens vont voir etc.... vraiment superbe

Le Bois Elégant
France
3 months using the app
MIDA replied May 20, 2026

Merci pour vos gentils mots et vos 5 étoiles ! 💚 Nous sommes ravis de vous compter parmi nous.

L’équipe Mida-app.io

March 19, 2026

J'adooooore cette app et le support est juste incroyable! On texte et on a une réponse automatiquement. J'aime toutes les fonctions et c'est un outil indispensable pour notre boutique. Merciiiii MIDA!

CatsNPups Pet Boutique
Canada
17 days using the app
MIDA replied March 19, 2026

Hi there,

Thank you for your review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.

Best regards,
MIDA team

May 8, 2026

Great app, quick and helpfull customer support!

Mas Laus
Lithuania
28 days using the app
MIDA replied May 12, 2026

We truly appreciate your amazing feedback 💚 Your kind words keeps us motivated to improve the app every day.

Erik from MIDA Team

March 17, 2026

Cool app. It's helpful to see what buttons and products our visitors look at so we can improve our website.

EzyprimeUS
United States
1 day using the app
MIDA replied March 19, 2026

Hi there,

Thank you for your review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.

Best regards,
MIDA team

March 14, 2026

This screen recording tool is fantastic! MIDA meets all my requirements perfectly and is very easy to use.

Evemois
United States
4 months using the app
MIDA replied March 15, 2026

Hi there,

Thank you for your review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.

Best regards,
MIDA team

March 15, 2026

new user here. Like the app so far. would love if the limit for the free recordings was increased to match other free tiers in other apps.

Jadaia
Saudi Arabia
About 2 hours using the app
MIDA replied March 15, 2026

Hi there,

Thank you for your review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.

Best regards,
MIDA team

March 13, 2026

If you are looking for a cost effective replay app, I'd recommend this one. The support team are also really responsive when you do need a little extra assistance or have a query.

Thumb Soldiers
United Kingdom
7 months using the app
MIDA replied March 15, 2026

Hi there,

Thank you for your review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.

Best regards,
MIDA team