MIDA Replay, Heatmap & Insight
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Reviews (611)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful, easy-to-use tool for understanding customer behavior and boosting conversions. They value session replays, dynamic heatmaps, and features like Insight Mode, IP exclusion, and suspicious-session filtering for uncovering hidden issues and friction points. Many use it for ongoing site optimization, praise the generous free plan, and highlight fast, proactive support that often unlocks extra sessions and features.
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this app is good even the free verision but there always a scope of improvement as nothing is perfect at the end of the day..thank u
One of the best apps and a very outstanding Customer Service!! 100% satisfaction!!!
New to the app, but the customer service has been great!
Seamless solution to understand your customer behavior
I haven't used this app a lot yet, its still a fresh download, but so far I am impressed. It takes a little video of where your customers are going, and can lend insights into how your website is viewed by others. They're quick and easy to talk to for customer service too. So far so good.
AMAZING! Exactly what I needed. Great customer support.
This is amazing and gives you detailed view on the user action, Its the only thing you need!
Great App, very helpful team members. I would recommend to everyone. 5/5 star service
cool app. super usefull
This is an awesome app. Really helps to investigate user journeys and identify areas of improvement for the webstore. Loving it :)
