MIDA Replay, Heatmap & Insight
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Reviews (611)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful, easy-to-use tool for understanding customer behavior and boosting conversions. They value session replays, dynamic heatmaps, and features like Insight Mode, IP exclusion, and suspicious-session filtering for uncovering hidden issues and friction points. Many use it for ongoing site optimization, praise the generous free plan, and highlight fast, proactive support that often unlocks extra sessions and features.
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Grandiose App - vor allem der Kundenservice ist schnell und kompetent - Chloe war sehr hilfreich und hat mir bei der Einrichtung geholfen. Volle Empfehlung...
Hi there,
Thanks for your positive feedback 🚀
We’re excited to see MIDA making an impact on your store. Our team is always here if you need support.
Cheers,
MIDA team
App sviluppata molto bene e assistenza molto rapida e gentile
Very useful app, i tried others similar but this is the best for recording sessions and use heatmaps. Customer service is fast and effective.
Hi there,
Thanks so much for the review ⭐⭐⭐⭐⭐
We’re thrilled that MIDA is helping your store grow. If you ever need anything, we’re always happy to help!
Cheers,
MIDA team
Very useful
Lucy from support was super helpful, solving my questions, problems and everything is working perfectly! One of the must have tools, looking forward updating my plan to the next level! :)
Hi there,
Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀
Cheers,
MIDA team.
Great app to get useful insights to improve customer experience. Lucy was a great help to support with any issues.
Hi there,
Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀
Cheers,
MIDA team.
Really nice app! I tired 2 others before sticking to this one. Easy to use and got maaany cool funcionalities. Plus, the support is really good, solved my issue within a few hours! Highly recommended!
Hi there,
Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀
Cheers,
MIDA team.
Super outil pour voir quoi optimiser dans l'expérience utilisateurs. J'ai déjà corrigé beaucoup de chose sur mon site. Le service client est également très réactif.
Hi there,
Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀
Cheers,
MIDA team.
Just started using the app a few days ago. Gave me already a lot of information. Easy to set up and a good interface. The Mida team really does a good job.
Hi A Pretty Print family,
Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀
Cheers,
MIDA team.
This is a fantastic app that does exactly what I need. What's even more impressive is their customer support team. They are extremely responsive, helpful, and resolved my questions almost instantly. Highly recommended!
Hi Pavaruni_TW family,
Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀
Cheers,
MIDA team.
