MIDA Replay, Heatmap & Insight

MIDA Replay, Heatmap & Insight

Reviews (611)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, easy-to-use tool for understanding customer behavior and boosting conversions. They value session replays, dynamic heatmaps, and features like Insight Mode, IP exclusion, and suspicious-session filtering for uncovering hidden issues and friction points. Many use it for ongoing site optimization, praise the generous free plan, and highlight fast, proactive support that often unlocks extra sessions and features.

September 11, 2025

not only it is a useful app, but they offered to increase my quota to help better understand capabilities. Support is awesome.

Surfer Tech
United States
About 12 hours using the app
February 17, 2026

great app and great support!

Ottica Lattanzio
Italy
28 minutes using the app
MIDA replied February 24, 2026

Hi there,

Thanks for your positive feedback 🚀
We’re excited to see MIDA making an impact on your store. Our team is always here if you need support.

Cheers,
MIDA team

February 3, 2026

Works nicely, support is also helpful

Productos Religiosos
Spain
5 months using the app
MIDA replied February 4, 2026

Hi there,

Thanks for your positive feedback 🚀
We’re excited to see MIDA making an impact on your store. Our team is always here if you need support.

Cheers,
MIDA team

February 3, 2026

Love this app!
The support team is amazing.

Less Less
Czechia
5 months using the app
MIDA replied February 4, 2026

Hi there,

Thank you for the great review ✨
We’re happy to know MIDA is supporting your store’s growth. Let us know anytime if you need help!

Best,
MIDA team

February 3, 2026

Molto meglio di altre app che ho utilizzato in precedenza, consigliatissima!

Aulae
Switzerland
About 2 hours using the app
MIDA replied February 4, 2026

Hi there,

Thanks for your positive feedback 🚀
We’re excited to see MIDA making an impact on your store. Our team is always here if you need support.

Cheers,
MIDA team

February 2, 2026

Very helpful and easy to implement. Also very great that there is a free plan. The support is also great.

Lügen ohne Limit
Germany
1 day using the app
January 29, 2026

very good

Le Iconiche
Italy
About 6 hours using the app
MIDA replied February 4, 2026

Hi there,

Thank you for your 5-star review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.

Best regards,
MIDA team

January 17, 2026

Incredible app, support is perfect and the service too I reccommend

dropsnkrs
Spain
6 days using the app
MIDA replied January 25, 2026

Hi there,

Thanks for your positive feedback 🚀
We’re excited to see MIDA making an impact on your store. Our team is always here if you need support.

Cheers,
MIDA team

October 4, 2025

sehr zuvorkommend und hilfreich in allen Bereichen. Nur zu empfehlen!

Aura - Nature & Body
Germany
12 days using the app
MIDA replied October 9, 2025

Hi there,

Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀

Cheers,
MIDA team.

July 3, 2025

MIDA offers a wide range of analytics while being super user friendly!
Highly recommend it!

Tienda Museo Casa Azul
Mexico
3 days using the app