Reviews (654)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful, time‑saving solution for complex multi‑carrier shipping. It automates carrier selection, live rates, box selection, and label generation, helping avoid undercharging and reduce shipping costs. Many praise its flexible rules for controlling services, handling hazmat, and advanced SKU‑based options. Support is frequently described as fast, patient, and highly knowledgeable, with strong help during setup and ongoing use.

January 23, 2023

Adina is extremely helpful & knowledgeable, support is immpresive and i am subscribing. Recommended for fellow Indians for excellent support by Sibi & Adina.

Prokare
India
1 day using the app
February 10, 2021

The support team has been so helpful and responsive while we were setting the app up. They are quick to answer questions and really help with troubleshooting.

Blood Brothers Brewing
Canada
23 days using the app
PluginHive replied March 4, 2021

Thanks for taking out the time and reviewing us. We’re glad to hear that you are happy with our our customer support team.

June 9, 2023

Thanks a lot ! A customer service has contacted me thru Zoom lead me along how to use their app! The app is brilliant providing excellent services. Recommand!

Nikaneko
United Kingdom
8 days using the app
August 10, 2020

Very prompt support team and the app works well so far. I am yet to use the app more for my business but I am confident the support team will be there to help us

iqoniq.co
United Arab Emirates
9 days using the app
April 5, 2022

With Multi Carrier Shipping Label, setup is easy and the team gives the best support that we soon can start to ship internationally. I highly would recommend it!

String Power - Violin Shop
United States
25 days using the app
July 5, 2023

Sibi was incredibly helpful in setting up the shipping fees to our storefront. I appreciated the Zoom call and screensharing, it made the whole process very smooth.

Righteous Gelato
Canada
10 months using the app
December 23, 2020

I really had trouble setting up my hard hazardous rules. The help line call me and we used google meet and fixed it. They really are good, best shipping app out there.

Grease
United States
About 1 month using the app
PluginHive replied December 29, 2020

Thank you for the kind words. Glad to know the app is helping you ship hazardous goods seamlessly.

March 11, 2022

Customer service is sublime! They walked me through the entire process of setting up and automate my shipping! Very friendly and took a genuine interest in my business!

Art by Joel Hultdin
Sweden
2 days using the app
PluginHive replied April 13, 2022

Thank you for the appreciation. Our passion to understand and work closely with our customers is what drives our work. We are glad that our services have benefitted you.

February 27, 2023

Great app, even better support. Addina was very helpful and patient with me and was willing to jump on a call to solve these issues and speak with my shipping carrier.

PlusLife Health
Australia
14 days using the app
January 23, 2023

Fantastic support. The app has a lot more functionality than I expected, and is very intelligent across global shipping and warehouses. Fast support responses. Thank you.

Lumiere Equestrian
Australia
1 day using the app