Reviews (654)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful, time‑saving solution for complex multi‑carrier shipping. It automates carrier selection, live rates, box selection, and label generation, helping avoid undercharging and reduce shipping costs. Many praise its flexible rules for controlling services, handling hazmat, and advanced SKU‑based options. Support is frequently described as fast, patient, and highly knowledgeable, with strong help during setup and ongoing use.

May 10, 2022

I had a lot of problems getting a plug in to work with my post account. I spoke to Addina! and she had it all sorted within a few mins and everything is working great! wish i did this a week ago!

AWTB Apparel
Australia
About 1 hour using the app
PluginHive replied June 28, 2022

We are glad to know that you are happy with our solution and you liked our support. Thank you for your taking the time to leave the review.

February 13, 2023

Great customer service and easy to use!
They followed up after I sent and request for customer service, and within 30 minutes I had a link for a Zoom call. All issues and questions were resolved!

Wood Wellness
United States
4 months using the app
July 26, 2022

Have received stellar support in a timely manner to all the issues that I had. A lot of the key features are included along with many more that we didn't even know we would need. Very well priced too!

Monarch
Australia
5 days using the app
February 9, 2023

Excellent app! The setup is easy to configure and everything is pretty straightforward. The app support is top-notch, they go out of the way to solve doubts and provide you with additional information.

Squish Town
India
4 months using the app
March 28, 2022

It has helped our business to automate the shipments and save time in the process. They also have a technical team that is always willing to answer all questions and constantly work on improvements to the app.

La Portegna Madrid
Spain
8 days using the app
PluginHive replied April 29, 2022

We are so glad to know that the app has been a time saver by automating your shipments. Thanks a lot for taking the time to recommend the app and support.

April 7, 2022

This app has solved all our issues with customer checkout and shipper integrations. But most of all the support team including Addina, Prathyusha, Anindo and Keerthi give exceptional fast and friendly service.

Ayurvedafamily
India
About 1 month using the app
PluginHive replied June 6, 2022

We are glad to know that our app will meet your shipping requirements. Thank you for appreciating our support and app.

February 8, 2023

I would recommend this app because of the customer service and all of the help that has been provided with the setup of the app and general questions that i have had for Sibi and the rest of the PluginHive team.

PSICO OFFROAD
Australia
28 days using the app
February 17, 2023

Very helpful support and fast response times. This app helped us integrate our UPS account and get accurate rates at checkout for multiple countries, service types, and custom box sizes, etc. I would recommend.

Trippy Outdoor
United States
About 2 hours using the app
December 12, 2022

Shashi Kumar was so helpful and promptly answered all of my questions. He walked me through a few things to give me a better understanding of how the app works and now I feel confident using it. Thank you so much!

Maxine Makes
United States
3 days using the app
December 10, 2021

The customer service team was very helpful to walk me through the process. Highly recommend. This was mainly to use the SurePost via UPS account and the Multi Carrier shipping label app will work perfectly for me.

CODEOFBELL
United States
33 minutes using the app
PluginHive replied February 3, 2022

Thank you so much for taking time and leaving us an amazing review. We are happy to know our app has helped you to display UPS SurePost rates and is matching your shipping requirements. This means a lot to us.