Reviews (654)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful, time‑saving solution for complex multi‑carrier shipping. It automates carrier selection, live rates, box selection, and label generation, helping avoid undercharging and reduce shipping costs. Many praise its flexible rules for controlling services, handling hazmat, and advanced SKU‑based options. Support is frequently described as fast, patient, and highly knowledgeable, with strong help during setup and ongoing use.

November 10, 2022

I'm very happy with the functionality and service of this app so far. The team has been quick to respond to my inquiries in detail and even helped me correct my rules by zoom.

seeJesus
United States
13 days using the app
March 15, 2023

Shashi has been a great help. We needed dimensional shipping for our website and he was able to walk me through it step but step. Thank you so much for your time and patience!

EP-Tuning
United States
2 days using the app
PluginHive replied March 15, 2023

Thank you for your positive review.

We are delighted that we were able to assist you in configuring your website's dimensional shipping needs and ensuring the accuracy of the UPS carrier and shipping rules

We'll make sure to pass on your kind words to Shashi, and we're looking forward to continuing our relationship with you. Please don't hesitate to reach out if you need any further assistance.

Best Regards,
PH Multi Carrier Shipping Label Team.

November 17, 2021

I found the best accurate computation of the dimension in this plug in application. highly recommended to all shopify users with problems in getting the dimension shipping cost.

Genesis Healthcare Products Inc
United States
About 2 months using the app
PluginHive replied December 14, 2021

Thank you for your kind words. We appreciate your patience and understanding throughout the process.

February 27, 2023

Sashi was very patient with all our app questions and understood our needs. He also made it clear he was there to help with future questions as we set up our packaging. Thank you!

The Orange Room
Canada
About 15 hours using the app
August 27, 2020

Their customer support is one of the most responsive teams I have ever worked with. They work around the clock and are always willing to help and/or offer a solution. Thanks again!

AC AIR Technology
United States
28 days using the app
March 9, 2023

The PluginHive team really is first rate! If you are looking to bring in carrier rates and need a solution like this I think you will find the PH MultiCarrier app to be great value.

Tucker & Bloom Bags
United States
4 months using the app
PluginHive replied March 9, 2023

Thank you for your feedback on the PH Multi-Carrier Shipping app!

We're happy that we were able to help you with displaying real-time UPS and APC Postal Logistics rates at the Shopify checkout.

Please do not hesitate to contact us if you have any questions.

Happy Shipping with PluginHive!

June 21, 2023

The service was very good the guy was very helpful with answering my questions and walking me through the site. This is going to make my orders a lot easier. Thank you for all the help.

Healthy Hydration
United States
5 days using the app
October 21, 2021

Just started with the App, so far so good. I wasn't confident in my ability to add as I am not technical, but Jon from Tech Support was amazing! I would definitely rec this app, I love it

Cherry Hill Coffee
Canada
About 23 hours using the app
PluginHive replied November 11, 2021

Thank you for recommending the app and sharing your feedback. It was a pleasure working with a patient and kind person as yourself. We are here whenever you need any assistance.

November 25, 2021

The best support, Addina fix my issue to calculate the freight with my TNT account. This service is really good I will recommend 100% to use this app. Thanks Addina for your help and support

COOL-J
Australia
22 days using the app
PluginHive replied December 20, 2021

Thank you for taking the time out to recommend the app. We are glad that we were able to help in setting up the TNT rates for weekends and public holidays for you.

February 2, 2022

I was having teething troubles working out how to use this app and prathysha called me seconds after I left a request in the help box and resolved all the issues I had. Amazing customer service!

Anja Jane
Canada
6 days using the app