Kickflip product configurators

Works great and great customer service

Très bon SAAS de configurateurs, permet de générer un output de qualité ; a voir sur la durée tout de même

This has nearly as high a learning curve as mid-level photoshop. They'd do well do let everyone use the software for free (developing their products) and stick to a flat 2% on every product sold. Sadly, the monthly fee combined with the learning curve kills your product before you ever get it off the ground. The transaction fee is reasonable - it's the monthly fee that kills, especially when you are just getting started.

The change in plans is not justified especially for store owners who are from countries whose currency is not as strong as dollar. Because in that scenario, you are earning in a weaker currency and paying for this app in dollars. Ideally they should have moved to tiered pricing with minimum fixed charge + per order revenue percentage. So unless your store is earning upwards of 10k dollars in a month (after currency conversion) this app is not for you. I used this app for over a year and functionality wise it is fine but the change in pricing was not justified. I have found a better option with almost 1/6 of their price and moving to it.

Very good application, great customer service

Great looking app for customers, they can now easily order customizable products from us.
Why 4-stars: Pretty heavy to build new products and learning curve for the app is pretty long, but it gets the work done. I hope they make updates so the product control could be more fluid in the future.
Great support!

Kickflip has been great for our custom sportswear items Builder can be as simple or as dynamic as you want it to be, and the support is fast and helpful when needed. Would absolutely recommend it to whomever is looking for a customizer in Shopify.

At PomExpress.com, we needed a solution that could handle the incredible complexity of custom pom design - hundreds of layered images combining different colors, materials, widths, and pom styles. Every time we doubted whether Kickflip could handle our requirements, it proved us wrong and exceeded expectations.

The learning curve was worth it - once we got up to speed, the interface became intuitive and user-friendly. But what really sets Kickflip apart is their customer support. Their AI interface is the most helpful we've ever used, and when you need human help, there's always someone ready to assist hands-on. They even worked directly with us to ensure smooth integration with our Shopify theme.

Our customers love the customizer - we get practically zero questions about how to use it, and people seamlessly go from designing to cart to checkout. The sharing features let customers show designs to their teams and coaches, and we can tell they're genuinely excited about the process. For over 30 years we've been custom designing poms where the only way for customers to see a design before orders were placed with manufacturers. required us making and sending mini mock-ups to them (an expensive and time consuming process). The tool is game-changing for both us and our customers - allowing for creativity to flow effortlessly and new designs to be visualized in just seconds.

One unexpected bonus: we get insights into what customers are designing even before they buy, which helps us understand trends and preferences.
The interface is fully customizable to match your brand (whether you upgrade to white label or not), creating a seamless experience that feels like a natural extension of your store.

This investment has truly been an uplift to the custom pom industry for cheer and dance and we couldn't be more excited about it. If you're selling highly customizable products and want to offer a premium experience that rivals the biggest brands, Kickflip delivers. The complexity it can handle is remarkable, and the support team ensures you succeed.

Highly recommended for anyone serious about product customization! And don't shy away if you have a complex product.

If your store sells less than $10k USD per month in customized products, then sadly this app ISN'T for you.
The Kickflip Customizer is a great add-on for my online store, and the company has improved its features over time. However, its implementation can be inflexible, and there's still room for improvement in its overall functionality.
The support staff has always been helpful and has worked with me to resolve code issues. While their assistance is excellent, communication can sometimes be difficult due to different time zones.
​I had previously given the app a 5-star rating, but I've recently lowered it. This change came after I received an email from Kickflip stating that the "pay as you grow" plan was being canceled and replaced with a much higher monthly subscription plus a per-transaction fee.
​Unfortunately, this new pricing model is no longer affordable for small businesses like mine that are trying to grow their store. It's a shame to see only one pricing tier and no option for a smaller monthly fee with a higher per-transaction charge - a model that would be much better for those on the Shopify Basic plan. I also don't think the app is developed enough to justify the single tier option.

Our company is not able to link up multiple variants with our Shopify Plus store in order to sell multiple designs and sizes within the same listing. Response from Kickflip customer service has been very slow. Our product launch is on hold costing us potential revenue daily. We have no choice but to search for another solution to better fit our customization needs.